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Forum Discussion

meganh32's avatar
meganh32
Helpful | Level 5
2 years ago

How to view previews of online-only files on desktop (like how you can in the mobile app)? - macOS

I'm trying to figure out how to see previews, specifically of .jpeg online files, on my mac desktop. I use Dropbox almost exclusively for photo management and it's frustrating not even being able to ...
Desktop
Preview
View
Creneau_Admin's avatar
Creneau_Admin
Helpful | Level 6

Same problem here with a team of designers. 

Strange thing is that not every user has this issue...

But then again, one is one too many in this case

FedericoP's avatar
FedericoP
Helpful | Level 6
7 months ago

Creneau_Admin the problem is present on Macbooks with Ventura/Sonoma?

 

Currently I did some tests with the new M1 Mac as i said in the previous comment that has Monterey and the file preview problem is not present. I can see every file archived online. So something has been broken with the new operating systems. Please Sam DBX can you check this information?

  • Creneau_Admin's avatar
    Creneau_Admin
    Helpful | Level 6
    7 months ago

    Yes, these are indeed Sonoma's

      • CharlotteR's avatar
        CharlotteR
        Collaborator | Level 8
        6 months ago

        I can't believe it, but it's finally fixed for me! 🎉

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