We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
meganh32
2 years agoHelpful | Level 5
How to view previews of online-only files on desktop (like how you can in the mobile app)? - macOS
I'm trying to figure out how to see previews, specifically of .jpeg online files, on my mac desktop. I use Dropbox almost exclusively for photo management and it's frustrating not even being able to ...
jimmy92233
2 years agoExplorer | Level 4
Finally found a thread addressing this issue and a bit shocked that this is still unresolved.
As a professional creative, I might as well have my hands tied behind my back. Completely incapable of doing any work without being able to see a thumbnail picture of online-only files. The rest of my team running latest OS is also experiencing this and resorted to using the dropbox website to preview files, then hop over to the folder location to edit.
This is insane and it's crippled our productivity. Will be looking into other services for sure.
- No_Icons_No_Dragon2 years agoHelpful | Level 6For those who are leaving Dropbox to gain thumbnail previews, please let us know of the cloud storage alternatives you ‘tested and found will do the job. Thanks!
- wallerlaurenp2 years agoHelpful | Level 6The free version of Dropbox works! It’s just the larger storage, paid version that is absolutely useless. That said, the files are more likely to be downloaded to your hard drive (less space on the free version), so you would see the thumbnails. I would love to hear of an alternative to Dropbox. I would switch immediately.
- Kirepan2 years agoHelpful | Level 6
Why is there no answer from DB? Did anyone ever received an explanation or had contact with the DB team? This is so insane, how can I work if I don't see the previews of the files I need? What can we / I do to reach out and make DB listen?
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!