We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
DBJulie
3 years agoNew member | Level 2
How to Download your online DB files to an External Harddrive
Aloha,
I'm trying to download something big to my external HD. It cannot fit on my computer harddrive so it has to go direct to the external drive.
Please let me know how I can change the downlo...
Jay
3 years agoDropbox Staff
Hi DBJulie, thanks for messaging the Community.
In general, when you download from the Dropbox site, you should be able to specific where you want to save the file, like with any other site.
If you're not getting the option to pick, then there might be a browser setting that is automatically forcing files to download into your internal drive. I'd recommend checking the settings in the browser to change this to allow you to choose where downloads go.
Keep me updated with any progress!
- lewisrdixon2 years agoNew member | Level 2
I'm having the same issue, and my browser isn't the issue...
- Hannah2 years agoDropbox Staff
Hey lewisrdixon, like my colleague Jay mentioned, the Dropbox website will download files to the default download location of your browser.
Have you searched your browser's settings to find/change that location?
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!