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Forum Discussion

CHCLS's avatar
CHCLS
New member | Level 2
2 years ago

Getting an error (5XX) on the website

Hello DropBox,

 

Currently receiving Error (5XX). How long does it generally take to resolve this?

 

Thank you! 

Error Messages
Web
  • ruthehrlich's avatar
    ruthehrlich
    New member | Level 2
    2 years ago

    I reset my password, but the computer said:  there was a problem, and it wouldn't let me open my account.

    (I am using a Mac).   Any ideas?

  • Dian Ratri's avatar
    Dian Ratri
    Explorer | Level 3
    2 years ago

    Hello, please help my account..I can't access my account. Every I'm login into Dropbox, the error 5xx always pop into it. Please help me how to back my account

  • spillai19's avatar
    spillai19
    New member | Level 2
    2 years ago

    When I login, I am getting the following error:

     

    Error (5xx)

    Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified.

    Please help.

     

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