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xoxoJen's avatar
xoxoJen
New member | Level 2
7 years ago

Folder not loading images on mobile

When I load photos to a shared folder "anyone with link can view" the images are only viewable on desktop machine. Mobile will load the page, but there are empty/blank squares in place of all the ima...
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  • Frank_S's avatar
    Frank_S
    7 years ago

    Hey all,

     

    Thank you for your patience while we worked on getting this resolved. A fix for this has been released and shared links to folders should now show image and video thumbnails correctly, and let you interact with the thumbnails to view previews of the files. 

     

    This should work correctly for all users now, however if anyone is still seeing issues with shared links to folders on mobile web browsers, can you let us know in detail what behaviour you are seeing? 

     

    Thanks again to everyone that reported this behaviour and helped us to identify the source of the problem!

     

     

    Best,

    Frank

zhp3nn's avatar
zhp3nn
Helpful | Level 6

Not showing images when open Dropbox folder link on iPhone, and tap thumbnails not respond at all，The issue Start from yesterday 

Darendeli's avatar
Darendeli
Explorer | Level 4
7 years ago
I am having same issue on my mobile devices as well. Pictures load when I request desktop version in google chrome. Mobile version won’t load it.

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