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calvinhouse's avatar
calvinhouse
Explorer | Level 4
4 months ago

Files in Mobile Apps Not Syncing

I saved some files into the Dropbox file on my PC. Two hours later they have not shown up in my account at dropbox.com nor in the apps on my iPad and my Android phone. How can I fix this problem?
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  • Mark's avatar
    Mark
    4 months ago

    Have you checked if Dropbox is running on your PC? 

     

    What does it say if you mouse over its icon on the status bar?

Mark's avatar
Mark
Icon for Super User II rankSuper User II

Have you checked if Dropbox is running on your PC? 

 

What does it say if you mouse over its icon on the status bar?

calvinhouse's avatar
calvinhouse
Explorer | Level 4
4 months ago

I started Dropbox up and the files appeared in the other applications. Does this mean that I should start Dropbox each time I log into my PC? Is there a way to keep it running?

 

Thanks very much.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    4 months ago

    Dropbox needs to be running to sync. It should auto start up unless you've altered this. 

     

    Possibly worth reinstalling and seeing what happens? www.dropbox.com/downloading 

    • calvinhouse's avatar
      calvinhouse
      Explorer | Level 4
      4 months ago

      Thanks. I'll make sure it is autostarting.

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