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Forum Discussion
File syncing and opening problems after required Mac update
Working on a MacBook Pro running Ventura 13.0.1, I was required to update my Dropbox which required the full migration on Mac. This was done in the past few weeks. Ever since then, there have been ma...
I'm having same problems from the very first day of mac update.
I even send them the recorded video of problems occurring.
But the resolution that staff replied to me was to complete reinstall dropbox using terminal.
I did what they said, and yet "nothing" has solved. And it makes me really annoy.
What I recommend you is to reinstall dropbox and don't upgrade to Mac supported version.
Having kept all my work in Dropbox, I now cannot find any of it.
I replaced my Dropbox with the latest version because Dropbox sent me an email telling me I must to this.
The result is that I cannot use Finder (this is on my mac).
When I go to anything (say XYZ) in my Finder list, I get the message " 'XYZ' can’t be opened because the original item can’t be found."
For many years I have kept all my work in Dropbox, and for several years have paid Dropbox a subscription. But now I simply cannot reach documents I want to.
By googling, I learn that I should forcequit finder, and then clicked on “relaunch”. I've tried this many times. It doesn't work.
[Everything I read in trying to do something about this makes the assumption that that my Dropbox files are shared, and says I must put in my username at some stage in some process. But I have never shared any files in my Dropbox.]
I have just ignored the annoying red flag and the "Update Dropbox" nag, since December, and I plan to do so forever.
Dropbox appears to have damaged its product and architecture with this release, and I won't endanger my files using what appears to be a badly tested Beta version that is not forced on me. It is working so I am not going to "fix it."
