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Forum Discussion
Error 500 when attempting to sign in on the site
i am getting an error 500 when i try to sign in
ive already cleared my cache and tried using a different browser
i submitted a bug report using the "self serve tool" and received an autom...
Going to www.dropbox.com brings back a 500 error. Anyone else not able to get t their files via the web?
T
Megan
Dropbox Staff
Dropbox StaffHi tmongiello, thanks for posting to our Community!
As a first step, can you try clearing your browser's cache, and also try a different browser to see if the same thing happens then?
If yes, could you then send me a screenshot of the error, please?
Let me know, and we'll take it from there.
As a first step, can you try clearing your browser's cache, and also try a different browser to see if the same thing happens then?
If yes, could you then send me a screenshot of the error, please?
Let me know, and we'll take it from there.
