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dbolton1202's avatar
dbolton1202
New member | Level 2
9 years ago

Error 500 when attempting to sign in on the site

i am getting an error 500 when i try to sign in   ive already cleared my cache and tried using a different browser   i submitted a bug report using the "self serve tool" and received an autom...
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  • Rich's avatar
    Rich
    9 years ago

Rich's avatar
Rich
Icon for Super User II rankSuper User II

The Dropbox home page and the pages for my various folders, etc., are all loading fine. Is there anything specific that you're all doing when you get the error? A certain link you're clicking on, or a specific feature you're trying to use?

Artanthos's avatar
Artanthos
New member | Level 2
9 years ago

Not doing anything special: just attempting to access www.dropbox.com using Internet Explorer 10

  • dreaming-user-57's avatar
    dreaming-user-57
    Explorer | Level 3
    9 years ago

    I'm having the same issue. Accessing dropbox.com/home and only seeing a 500 error

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      9 years ago
      This should already be resolved. If you're still having a problem, please reply again.
      • andrewmcintyre's avatar
        andrewmcintyre
        New member | Level 2
        9 years ago

        As of Tuesday, October 18, 03:00 AM GMT, I am consistently exeperiencing error code 500 when trying to open a folder that was shared with me directly via a unique URL. I have shared and received shared files using this same method many times in the past.

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