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southpaw's avatar
southpaw
Explorer | Level 3
3 years ago

Dropbox link loading mimecast page or dropbox says theres an error

I've been sent an email with a dropbox link, if I click on or copy/paste the link in a browser I'm forwarded to Device Enrollment Mimecast webpage at security-eu.mimecast.com   If i type in the li...
  • Jay's avatar
    Jay
    3 years ago

    Thanks for the example, the URL looks correct.

     

    After some brief research, it's possible that the link they sent you was via their own security measure in their email provider, which is causing this behavior, and is unrelated to Dropbox itself. It might try to redirect to the Dropbox URL via this security measure.

     

    If the email does show the link as www.dropbox.com/sh/ etc (and not a hyperlink within existing text, like so), then try selecting the text itself, and paste that into the browser, instead of clicking the link directly.

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