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Forum Discussion

univerzitka's avatar
univerzitka
Explorer | Level 3
2 months ago

Downloads disabled but invited user can still download

Hello everyone 🙂 

I bought that essential license.. however, I created link for view to mp4 file I have in there in the Folder. I restricted the link so the Downloading is disabled and only people invited can access it.
I sent the link to the file, person requested access .. I aproved it by clicking on Aprove button in Notifications.
Now the video on the link is not downloadable but at the same time with clicking on Aprove a I had to Share a File which sends another email to the person. In that mail is a button: Open file. WHen they click on that it opens video but u can download it.
So this makes absolutely no sense to me and I am trying to find solution to fix this for 2 days and I wasnt able to find one.

Can u help me on this please ?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    univerzitka wrote:

    Now the video on the link is not downloadable but at the same time with clicking on Aprove a I had to Share a File which sends another email to the person.


    I'm pretty sure you're using two mutually exclusive features. You can disable downloads on a view-only shared link, but when you explicitly invite someone to a file, you're giving them the ability to add it to their Dropbox account, which means they'll be able to download it.

     

    Don't invite them to the file. Just give them the view-only shared link.

    • univerzitka's avatar
      univerzitka
      Explorer | Level 3

      Hii Rich ðŸ™‚

      Thanks a lot for the answer, however I want to send them links but at the same time I want to know which mail(user) is using the file so the person must authetificate somehow. 
      I just want to approve the user(with its mail) to use the file I sent him. 

      SO i need to send it to the person and also give the person access to see it. Bcs if I generate only the link for viewing and disable download option I can do that but they can share it with others (they cant download it but they can share it) so I want to approve the person.

      Does it make sence ? 

      Thank u very much 🙂  

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II

        univerzitka wrote:

        I want to send them links but at the same time I want to know which mail(user) is using the file so the person must authetificate somehow.  


        You have to decide which is more important; the ability to disable downloads, or the ability to track the usage. You can invite someone to a file with view-only access, but they'll be able to download it, or you can use a shared link to prevent downloads, but you won't be able to track the usage.

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