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DonOctave's avatar
DonOctave
Explorer | Level 3
2 years ago

Downloading my photos on my computer

I used to use Dropbox to transfer photos and other files back and forth with other users (but mostly myself) on various computers.  I haven't had this need for a few years, but now that I'm trying this again, I am running into a weird problem.

 

I uploaded about 5000 dng photos to my Dropbox from one desktop computer, and am now trying to download them all back to my main desktop.  I am however not having any success with this.  All the photos appear in my Dropbox folder with the little "cloud" thing in the lower left corner, which I assume is a symbol indicating that the real file is on the Dropbox server but I am viewing a thumbnail placeholder.

 

I can double click one photo to view it, and then "save as" to retrieve it.  All well and good.  But I need help with downloading batches of photos at once.  This was easy back in the day, but I'm not seeing how I can do this now.  One at a time will not cut it for 5000 files...

 

Thank you in advance for some help with this.  Don

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  • Walter's avatar
    Walter
    2 years ago

    Hey DonOctave, sorry to hear you're having issues with this.

     

    From what I gather you must be referring to online only files - correct?

     

    If that's so, you can mark files or folders to be available offline as outlined here.

     

    Let me know if that helps, Don.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey DonOctave, sorry to hear you're having issues with this.

     

    From what I gather you must be referring to online only files - correct?

     

    If that's so, you can mark files or folders to be available offline as outlined here.

     

    Let me know if that helps, Don.

    • DonOctave's avatar
      DonOctave
      Explorer | Level 3
      2 years ago

      Walter--Thank you 1,000,000.  That was exactly what I needed.  This should be noted more prominently in the docs, IMHO.  There seem to be quite a few users having the same difficulty, from the comments I read.  Thanks again---Don

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi marriannajoy, welcome to our Community! 

       

      I'm not entirely sure what it is that you're talking about. Can you provide some information about the issue you're facing so that we can assist further?

       

      Keep me posted! 

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