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Watermoon's avatar
Watermoon
Explorer | Level 3
2 years ago

Does Dropbox only count the bandwidth used for partial/canceled downloads towards the daily limit?

I recently bought the 3TB pro plan. Yesterday when I tried downloading a 10GB file but canceled the download after only after 500MB had transferred, my daily usage showed the full 10GB being deducted...
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
Watermoon wrote:
Yesterday when I tried downloading a 10GB file but canceled the download after only after 500MB had transferred, my daily usage showed the full 10GB being deducted from my quota.

Are you downloading files from your own account, or are you referring to others downloading files you've shared using a shared link? Downloading files from your own account doesn't count against your daily bandwidth limit.

  • Watermoon's avatar
    Watermoon
    Explorer | Level 3
    2 years ago
    Thanks for the reply! This is for others downloading from my links, I noticed quota was being counted for the whole file size instead of what has actually been downloaded.
    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi Watermoon, thanks for messaging the Community!

       

      It should count the amount of bandwidth used, not the full amount if it hasn't downloaded yet.

       

      Could you clarify how you determined the exact amount of quota you've used?

       

      This will help me to assist further!

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