You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

marchenkovasea's avatar
marchenkovasea
Explorer | Level 4
8 months ago

\\?\D:\Dropbox in the file path not allowing me to open my Word documents

Dear Sirs, Couple of weeks ago I started to have problems with openening of 50% of my word documents which are inside dropbox folder. Documents are simple not openening, because they have \\?\ sy...
  • Здравко's avatar
    Здравко
    8 months ago

    Hi marchenkovasea,

    The issue you're experiencing is related to Windows file path length limitation and particular application' implementation details (things that can provoke limitation effect). You first file path length (the troublesome one) exceeds the limitation and that's why cannot open. The second path length covers limitation and that's why can open.

    Hope this clarifies matter.

     

    About your initial question: Make sure your file (the one, you're going to open) is available locally (i.e. it's not online only) in advance. Using UNC doesn't guarantees automatic download - Dropbox imperfection (not to say bug)!