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Forum Discussion
Can't scroll through photos within a Dropbox folder when using the Windows Photos App
Hello,
This was asked in another thread in 2023, but there wasn't an answer. I thought I would try again.
I like to use the Windows 10 photo app to do a quick check on photos when I don't wan...
Hello, Hannah.
I have quit the application, then rebooted, dropbox started, and nothing has changed.
I have quite the application, restarted dropbox app, and nothing has changed.
I have restarted my computer countless times since the issue started as I shut it down every night.
Walter
Dropbox Staff
Dropbox StaffHey logogogue - sorry to jump in here, but I believe Hannah was asking if the issue persists with the Dropbox desktop app completely closed on your
computer.
Could you give it a go and let us know how it goes?
Thanks for the clarification. After stopping the App, the same problem persists. I can scroll through images not in Dropbox but can not scroll photos in Dropbox folders.
- Megan
Hi logogogue, if you noticed that this behavior remains the same even when our app is closed, then that indicates that it's not Dropbox-related.
If it was our app that caused it, the issue would resolve the moment our app was closed.
Is it possible that you have many files within said folder?
Megan,
I agree, this is most likely not a DB issue. I checked from another computer and I don't have this problem. So somewhere along the line, something changed where I can't scroll, but I can't find what could be causing it. I am going to give the ol' uninstall and reinstall the photo app op a try.
Thank you!
