We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Lau85's avatar
Lau85
Explorer | Level 4
2 years ago

Calculate Size is Unavailable, earlier topic didn't help

Hi, I have the 2TB plan. When I log into the browser I don't get any option of seeing/calculating the size of a file or folder. Tried other browsers as well. It is just not there. So tried this in ...
FAQ
Web
  • Здравко's avatar
    Здравко
    2 years ago

    Hi Lau85,

    Make sure you have selected the size column check mark:

    Hope this helps.

Lau85's avatar
Lau85
Explorer | Level 4
That icon is not appearing, that option is not appearing.
Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
Lau85 wrote:
That icon is not appearing, that option is not appearing.

Can you provide a screenshot of the full page you're seeing? Be sure to mask any private information.

  • Lau85's avatar
    Lau85
    Explorer | Level 4
    2 years ago

    Of course, I hope this clears it up 🙂

    • Здравко's avatar
      Здравко
      Legendary | Level 20
      2 years ago

      Hi Lau85,

      Make sure you have selected the size column check mark:

      Hope this helps.

      • Lau85's avatar
        Lau85
        Explorer | Level 4
        2 years ago
        Yes thank you so much! So weird I didn’t find anyone showing and saying this in any other topics on any website. 🙏

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!