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Forum Discussion
Russ5
3 years agoHelpful | Level 6
Android app, opening videos doesn't work correctly
I can't watch videos on- or off-line in the Dropbox app for Android. I think this bug/series of bugs started when I updated to Android 12 in October/November of last year. I've just been hoping the b...
- 2 years agoDropbox app version 316.2.2 fixed this issue for me on Android 13, Pixel 5.
Hannah
Dropbox Staff
Hey everyone.
If you're still having this issue, can we reach out to you via email, so we can have an in-depth look into this?
Gg93
2 years agoHelpful | Level 6
Yes, I am still having this issue and yes, please email me
- Nancy2 years agoDropbox Staff
Hi Gg93! Please check your email address, when possible, and reply back to my message.
- dreaming_Ducks2 years agoNew member | Level 2
Been having this problem for months now. No I will not email you. The problem has been demonstrated many times in this thread. Your fixes dont do anything. The fact that you continuously post the same exact steps that dont work and offer no real recourse exemplifies the fact that youre a company of hacks that cant even fix simple issues with your app. What an absolute disgrace. You should consider no longer being alive
- Andrusz2 years agoHelpful | Level 5Yeah what a joke lmao. I can't believe their support is this weak. They really must be in the **bleep**s as a company. A shame, I have a good amount of stuff saved on their servers too.
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