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NancyAnnPhoto's avatar
NancyAnnPhoto
Explorer | Level 3
4 months ago

A zip file shared with me cannot be extracted. Is there a work around to get the files?

Dropbox message >>  Too big to load This file type must be smaller to load here.
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Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Could you send us a screenshot of the exact error you're getting, so that we can have a visual too NancyAnnPhoto ?

 

Also, have you tried another browser and/or another program to un-zip the file?

NancyAnnPhoto's avatar
NancyAnnPhoto
Explorer | Level 3
4 months ago

My assistant fixed me up! I do not know what she did, but I'm in business once again. Sorry for the interruption. 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    4 months ago

    No worries NancyAnnPhoto - I'm glad to hear it's sorted now and thanks for keeping us in the loop too.

     

    See you around the Community and have a lovely weekend!

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