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How do admins of orgs using Dropbox for Business support end users with syncing issues?
This is a general question for admins in organizations using Dropbox for Business. How do you support users who are having Dropbox syncing issues on Windows endpoints? I have been creating a screen sharing session where I can investigate syncing issues on the endpoint. It seems to me that Dropbox for Business is missing some kind of telemetry from endpoints that gives status on sync health back to the admin console. Something that reported back every 15mins would be better than flying blind. I would even take a log file saved into the AppData folder that logged sync status when it wasn't "finished". It seems like a reasonable feature.
Tricks for exporting file names to an Excel spreadsheet as index.
I have tried Zappier and other automations for exporting folders, subfolders, and even the files names to an excel spreadsheet to create an index or guide, even with the link for an easier access. Can anyone share a way to do such export or copy paste hack?
Retrieve your content more quickly with our new advanced search operators!
Hi Dropbox community! I'm a product manager at Dropbox working on the search experience on dropbox.com. Paid users already haveaccess to advanced search features like full-text search, OCR (searching for text within images), full-text search, and image search (searching for objects within images). However, this can often return a lot of results leading to a poor experience having to wade through and find exactly what you're looking for. So, we're happy to announce that we're adding a few new operators to help you retrieve your files/folders more quickly: title:(new lead)=> See results with only the specific words in title of the file title:"new lead"=> See results with exact phrase match in title of the file. Note that quotes only work with title searches and can't be used to match on content type:image=> Filter results by a certain types like image, video, document, spreadsheet, etc. type:jpg=> Filter results by a certain types like file extension like jpg, png, docx, etc. before:2022-01-01=> Allows you to see all content before a certain date. Uses YYYY-MM-DD format. after:2022-01-01=> Allows you to see all content after a certain date. Uses YYYY-MM-DD format. lead AND new =>AND operators will show results that contain both words. lead OR new => OR operators will show results that contain either words. To use these operators, login to Dropbox.com, click on the searchbox at the top, and start typing your query.You can learn more about our operators on our help center article here: https://help.dropbox.com/view-edit/search Note that there are some limitations: - This feature is Web only (for now) - Searches may return inaccurate results for contents of a file, certain images, and Paper docs if you're using the old release of Dropbox Paper. - Quotes will only work on file titles, not matches on content (for now) Try it out and let us know what you think! Thanks for your patience as we ship new features to improve your overall Dropbox experience! RhutHow we use Dropbox to edit PDFs: Lauren
You might not know this but us Dropboxers get just as excited about new Dropbox features as anyone. In fact, Lauren, an unstoppable member of our social team, shared how the new PDF editing update has factored in to her life. How we use Dropbox to edit PDFs: Lauren One of my new favorite Dropbox features is PDF editing. It's been so helpful for consolidating receipts and organizing documents - whatever about how helpful it is at work, it has helped me to keep my life on track. For example, my auto mechanic prints out a receipt every time I need to get my car serviced. Instead of stuffing all the paper receipts in my car, and losing them to the blackhole of my glovebox, I use Dropbox Scanner app to scan receipts on the go, then consolidate my digital receipts into specific categories. If I have to get a new set of tires, I add that receipt to an existing PDF called “Ongoing Maintenance.” If I get an oil change, I add that new receipt to an existing PDF called “Oil Changes.” This enables me to easily access and keep track of all the work I’ve had done on my car. These documents are also saved in my Family Room folder that’s part of my Dropbox Family account, which enables my husband to easily access these documents whenever needed. It also means I can look back on the documents regularly and know what’s up to date on the car and what needs attention. The plan now is to expand this to more than just my car, so any home updates are tracked, and general life admin are all managed with just a few simple clicks. I know I say this every time we share how the Dropbox team use Dropbox, but I really will have to start doing this myself. I don’t need to wait for the dash to light up like a Christmas tree - and Lauren certainly makes it sound easy. Don’t forget, we have more tips on PDFs available here too. Do you use Dropbox to keep your personal life organized? Tell us how in the comments below!
Sync ETA and incoming syncs feature removed by Dropbox - Any workarounds to make the app usable?
Keen to hear any tips/tricks/workarounds to make Dropbox usable again after all the recent downgrades: Someone at Dropbox finally confrimed that the ETA on sync files has been intentionally removed from the service. Incoming syncs also disappeared entirely last year. So the desktop app is now just an events list of outgoing files and only live info is a vague visual progeress bar. What a downgrade! The app was always a bit quirky and vague but with these core features removed, I'm trying to figure out how to actually share anything in an active work environment. Made feature requests of course, but since support tickets only get cut-n-paste responses and the core features were apparentlyremoved intentionally, I'm guessing Dropbox isn't planning to bring back full service any time soon. Wondered if anyone in the community has any workarounds to make Dropbox usable again: Maybe plugins, 3rd party tools, or ways to get the previous UI+features back? Alternatively, curious to hear: How do you use Dropbox without being able to see incoming syncs and ETAs? Naturally, now looking into moving to another platform but some clients will innevitably stick with Dropbox out of familiarity so I hope to find a way to keep it as a workable option. Thanks kindly!Web Videos now supports auto-generated Video Transcriptions + Closed Captioning
Hey folks! My name is Derrick and I work on a team that improves the file preview and viewing experience at Dropbox. We are excited to announce two features on Dropbox.com to enhance your video viewing experience: video transcriptions and closed captioning. Here’s how to use: Simply upload your video to Dropbox and voila! Your videos will have auto-generated transcripts and closed captioning at your disposal with a click of a button. Even more so - watch videos shared from your colleagues - and copy transcribed segments to instantly quote them in a presentation. Tell me about your experience with our new features! We are all ears. Help Center Article URL:https://help.dropbox.com/view-edit/transcript-closed-captions
How to Sync Two Business Accounts on the Same Computer
Requires two local users to be configured on the computer While logged in to the first local user, log in to business account #1 on the Dropbox app. Choose a shared location for the files to sync to. Log in to the second local user, then log in to business account #2 on the Dropbox app. Choose the same root folder for the files to sync to as you did in the first step. Ensure that both of the folders are shared to all local users and all local users have read/write permissions.
