We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Team member
129 Topics
Free team disbanded by Dropbox
Hi Team, Can someone please help with an email I received as below? Not sure what it all means The ???? Limited team has been disbanded by Dropbox. Your team’s folders have been converted to shared folders, and all ??? Limited groups have been deleted. Your account has been converted to a personal Dropbox plan. Reason I ask is that we had a colleague that left our company under bad terms. Many thanks in advance.15KViews0likes114Comments
How to leave a dropbox team
How do I leave a team in Dropbox? According to instructions one should: Sign in to dropbox.com. Choose your work account at the bottom left. Click the button by your team name: Groups and members or # members. Click Leave team. But when going to "groups and members" in my account, I can see the team, but there is no option to leave it. Thank you very much.Solved13KViews1like9Comments
Remove from Team and revert back to Personal Dropbox
I have had a personal Dropbox for years which I use to do all my work, store photos, share files with clients and colleagues etc... I had a new client wanting to share files via Dropbox and without paying much attention I clicked on the email invitation thinking it was to a shared folder like I have done many times previously, but actually looks like it was an invite to join their team... So now it appears that my personal Dropbox has been completely taken over and I am now a part of their team! While I can see that it says on my Personal files that I am the only member, assuming the client can't see the files, it really isn't ideal and would like to reclaim my own Dropbox for myself. Is there a way for me to remove myself from the Team?And if so will that simply go back to my normal plan? Any help on this much appreciated as don't want to risk loosing access to my own files and account...Solved10KViews1like28Comments
Dropbox Business: Can't see team folders from applications with Dropbox access
Hi Dropbox Forum, I'm a Dropbox Business user. Everytime I use any program with access to dropbox, I can only see the personal folder (the purple one). I need access to the team folders (the blue ones) so I can get files that's shared within our whole team. Some of the programs are Backpack Studio, Synology, Akeeba backup and, from one of the big developers, Premiere Rush by Adobe. Can anyone help me with this issue?Solved9.3KViews2likes17CommentsBusiness and personal account -- cannot unlink personal and link to new personal
I currently have two accounts, business and personal. My husband has his own account. With the upgrade to 2TB, we no longer need to have 2 accounts. I unlinked my personal account on my work laptop. It still has my business account. I cannot figure out how to link to my husband's account (our new shared account). Dropbox defaults to my old personal account login and will not let me edit it. If I try to use the "Google" signin, it chastizes me that I need to use my old personal login. I have gone to the Dropbox website and unlinked the devices (my work laptop) as well. Doesn't matter. Do I need to unlink my business account as well to give me a chance to link to my husband's personal account (aka, our new shared account)? Thanks for any guidance on this.Solved7.8KViews1like8CommentsSupport for dropbox free teams ends March 31, 2022
ciao, oggi ho ricevuto una mail che mi informa che dal 31 marzo non sarà più possibile utilizzare il team di lavoro in modalità free😅 volevo capire se effettivamente dal primo aprile le cartelle e file resteranno invariati, comprese le impostazioni di condivisione o se verranno eliminati agli altri membri del team, ma resterà cmq a me che sono l'amministratore? non vorrei rischiare di perdere tutto ... chiedo in modo da poterci preparare per tempo e nel modo giusto al passaggio 😉 grazie a chi mi saprà rispondere e Buona giornata Sveva ---------- Hello today I received an email informing me that from March 31 it will no longer be possible to use the work team in free😅 mode I wanted to understand if actually from the first of April the folders and files will remain unchanged, including the sharing settings or if they will be deleted to the other members of the team, but will remain cmq to me who am the administrator? I wouldn't risk losing everything 😓...I ask so that we can prepare in time and in the right way for the passage thanks to those who will be able to answer me and Have a nice day SvevaSolved7.8KViews0likes31CommentsHow to remove a member from an automatically created group?
When adding a new member to the teamfolder dropbox automatically creates a group we never asked for that has access to the whole folder, while the new member should have access only to certain subfolders. From the admin console we are not able to manage this. What can we do?Solved7KViews0likes11CommentsHow can I avoid downloading all my files when I install dropbox app?
Hi, We have a Business account with a amount of files bigger than our laptop harddisk. Every new employee we have the same problem : when they download the dropbox app on their computer (Mac Os), it start to synchronize all our folder. But it saturates the laptop's hard drive before we are able to active Smart Sync and choose the folders we want local. Is it a way, when we instal the app to select, previously to the first synchronisation, only some folder to download ? Thank you for your helpSolved7KViews0likes6Comments
Way to stop dropbox disallow people from requesting to join our team?
Is there a way to not give people the option to join our team? Every time I send a file to someone outside of my dropbox team (which is almost daily) they must get some kind of additional email telling them they can request to join our team, because I usually get a follow up email with random people who got the file asking to be part of my company's team. Is there a way to stop this? Or lock our team from outsiders?6.9KViews9likes19Comments
Regulate access to folders
We are a small society with a board, secretariat and several committees . We have a business Dropbox account with 4 team members. What we need: Multiple folders that are owned by Admin. Access to these folders upon invitation (but not through a link) by coworkers and people outside of de Dropbox Team. Some people should have edit rights, most should have viewing rights. Current status: folders are owned by Admin. Admin made folders inside the Team Folder. Team members were denied access (because I do not want all of them to have access) and I invited a Team member and people outside Dropbox team, some with edit and some with viewing rights. That is how I want it, but making it so seems to have messed with 1 Team member’s access both to Team folder as with a folder it owns itself. Can this be caused by how I organized things or not? Dropbox chat suggests I use groups to grant access to folders. Is this necessary/better? I don’t think I can give some group members edit and others viewing rights? I am questioning how many team members I need. Maybe 1 is enough, or just a second as backup?Solved6.2KViews1like3Comments