You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Space and storage
325 Topics
Allow a personal account to have more than 3 TB
Hello, I'm a graphic designer with over 15 years of workload. This obviously equates to extreme files sizes. I was disappointed to learn Dropbox don't offer a package for single users over 3TB. I work solely and require more cloud space and don't want to have to upgrade to a 'per user' plan as this isn't cost effective. This option has to become available soon.56KViews153likes190Comments
Store offline files on SD card on Android devices
I have an ASUS ZenPad 8 running Android 6.0 and right now I'm running Dropbox on the internal memory. This works great but I'm using up ~4.5Gb of internal storage. I'd like to run Dropbox on my 128Gb microSD in the tablet but don't know how to do this. I can (and did) do this on my Window's desktop but that was relatively easy, basically just changing the location call for Dropbox from my C: Drive to the D: Drive. How do I do this in an Android system?17KViews27likes37Comments
I don't understand the most basic elements to Dropbox
I've never felt so dumb, but I really think it's just that Dropbox assumes I know something, and they're not making it totally clear. For reference, yes, I understand the most basic premise that I can store my files in the cloud (whatever that really is) and retrieve them from anywhere I have an internet connection. What I generally don't understand is the connection between my hard drive and the cloud and what is being used when, etc. etc. Specifically, I subscribe to Dropbox and download the app. Now let's say I use Excel. 1. I click File, Open, and I see among my choices my C: drive, some commonly used folders, and the Dropbox icon. Is that icon representing a storage area on my hard drive or a storage area in the cloud or both? Believe it or not, nothing I've read or watched precisely explains that. 2. I get out of there and am back in Excel. I create an Excel file from scratch, and I want to save it as TestFile, so I do a Save As and the same sort of box comes up with a lot of folders I can save to OR the Dropbox icon. If I save it to the Dropbox icon, where is that TestFile saved, precisely? To the hard drive, to the cloud, or to both? 3. If it's just being saved to the cloud, it appears that I'm screwed if the internet goes down. 4. Dropbox thinks it explains syncing, but again, it skips over the very basics. It keeps telling me that if I sync, I can save hard drive space. Well, maybe I don't understand syncing, but to me syncing is this: when I save a "syncing" file, it updates both on my hard drive and on the cloud, right? Isn't that what the word sync means? I mean, that's the benefit I'm really looking for here. Especially if #3 happens. 5. So, precisely how do I get #4 to happen like I think it should? That is, how do I ensure I will always have the most recent copy on both my hard drive and in the cloud? I mean, I can always save to the cloud, which means I can always copy my file on the hard drive into that Dropbox icon, but that's not syncing, that's just saving to two different places. 6. So, if there is a way to sync my files/folders like I want to do in #4, can I keep my hard drive folder structure th same, or do I have to build this file/folder structure under the Dropbox icon? If I want a folder that is currently C:\Documents\BirthdayParty to be updated both on the hard drive and cloud, what precisely do I have to do? Do I have to move it first under that Dropbox icon? So you see, Dropbox doesn't explain what's going on with hard drive vs cloud and what syncing precisely is, and that's why I have these elemental questions. Thanks to anyone patient for explaining this to me like I'm five.Solved7.2KViews12likes5Comments
Search in filename only
Is it possible to search in filenames only? Smart search seems very powerful and smart most of the time but in some cases it's just confusing that it also searches in file contents. E.g. having thousands of documents in my dropbox folder searching for 'bill' will return too many documents to when I really only need files with the word 'bill' in their names. I see some posts from years ago saying it's not available and recommending to use the OS search functionality instead but I'm hoping this has been resolved in a more elegant and mobile friendly way since then. Thanks, PeterSolved7.7KViews10likes4Comments
Why do shared folders take up my own account's space?
I'm working for someone who has a dropbox pro acocunt unlimited account. However, it won't let me upload to his dropbox because I have a free account and limited storage. I work for lots of people I can't join every storage solution out there. He has paid for pro, I should be able to upload to it and it should not count as part of my digital storage. I'm uploading images for him to use, into his dropbox acocunt, my account should not have any bearing should it? If it does its a very very stupid bit of product planning. Or have I misunderstood the messages I'm getting? Cheers JohnSolved7.4KViews5likes3CommentsShared folders, why do I have to pay for someone elses files?
Someone sent me files on dropbox, to access I had to sign up for an account, fine. But now dropbox says my account is full and I need to pay to upgrade. I have never uplaoded a file to dropbox, so my account is not full. I can only assume dopbox wants me to pay for the files on somone elses account. If this is the case this is an absolute con, they are already being paid for the storage by the other user, why should I have to pay to access them?Solved4.6KViews5likes1Comment
Why do shared files count against my space use???
Why are files shared with me counted against my space usage? Is this data counted twice? If someone who is sharing files with me is paying for this space, why should I have to pay as well just to access it? I am out of space, I have no intention of buying more space, and yet, when someone shares some files with me, I cannot access them and I am forced to buy space in order to access them. Why is this? Thank you.Solved25KViews4likes143Comments