You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Can't add any more files to a shared folder as my quota is full, why?
I have a free account - somehow it claims I have more than 3 GB of files. Another user has shared a folder of theirs. They have a pro plan with 2 TB of space. Somehow I get the message that I have used up my space and cannot add any more to the Shared Folder of the paid account. Please advise! We are in the middle of a project right now and need to share these files! Help!
How can I free up space taken up by a shared folder?
We keep receiving emails from Dropbox that we have exceeded the storage for our free basic plan. We have deleted all our files from Dropbox, but one of our vendors owns a file, shared with us, which appears on our dashboard. The vendor told us they deleted the file, but it still appears on our dashboard. What can be done please? Must we delete our Dropbox account entirely?
How can I save 4 TB of files to my computer, if I only have a Basic account?
Hi I am a novice here so apologies if i gave dumb questions.... I have a free, Basic Dropbox account which offers 2GB free storage. Please can you explain what happens when i want to download 4TB of data from my friends link? He sent me an email with a button icon labelled "Add to Dropbox" When I click on it... A banner flashes up saying i dont have enough data space and should upgrade...this banner then disappears and i then have 2 options: "JOIN Folder" or "PREVIEW This Folder" I click on PREVIEW... At this point there are 3 options along top of screen: 1. Join Folder 2. Copy to Dropbox 3. Save to device If i want to stay Basic (no upgrade) - how can i SAVE all the 4TB of data (spread out in about 300 folders) to my PC/device It looks like the SAVE TO DEVICE doesnt work for entire folders... only for individual files/docs.... I need to SAVE the top folder - else i would have to go into many 1000s of files one by one Thank you
How can I share a folder with someone that has a free account?
I want to share a dropbox folder with a friend. She does not have access to a laptop, only a phone. When she attempts to open the link in the mobile browser, she is forced to open the app. When opening the app, it says that as a free user, she does not have enough space and needs to pay. Would be nice if she could upload to the link without the app.My Dropbox wasn't syncing - are all my files gone?
My account was closed in mid sept. I had 2TB and not 5GB. I thought my local dropbox on my computer was synced but it appears it was not (only 80gb was). I wonder now if all my files are gone in dropbox? Can I reinstate for just one month? Really unfortunate. I have been trying to find a contact for dropbox support but it seems I need to pay for it.
Members who have edit access are getting a message that their Dropbox is full
Good morning, I have over 1.5T available, and created a folder where 4 other members can EDIT. However, sometimes, the get a message that their dropbox is full; despite there being plenty of space. Please hlep, this is embarassing me with my clients