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Recovering recently deleted old files
So this is more of a general question. I'm an IT guy for a small buisness, and I want to make a dropbox account to backup all of our files (mostly documents). I have a concern about your version history policy. It seems like it's only possible to restore deleted files that have been created only in the past 30 days (or 1 year in extended history). My concerns are what happens to file that's been sitting there untouched for, say, 2 years, and suddenly some employee decided to delete it. Right now it seems there isn't any possible way to restore it. I think that it would make more sense to keep files from the date they've been deleted/edited, rather than the day they've been created. Most of our files are static files that won't change over time (though we still create new files constantly), but we use them frequently, and it's still important for us to be able to restore them after something happens by accident (or on purpose by a malicous employee). By the way, Google Drive keeps the files for 30 days from the moment they were deleted (i.e. if there is a file that was created a year ago, and someone accidently deleted it, I can still restore it up to 30 days from the deletion date, rather than from the date it was created a year ago like in your policy). I got to be honest and say that I prefer your service better, since I had a long and very good experience with it, but this files revisions/history policy is really one big disadvantage that doesn't make a lot of sense to me. I mean, I believe most times that people will want to restore deleted files, it will be files they deleted accidently, possibly after a long time from their creation date. So what I want to ask is if this policy is actually intentional, and if so, what's the reason behind it, and if you have any plans to change it some time soon? Thanks !Solved7.9KViews2likes7Comments
Recovering deleted files (older than 30 days)
I have a Dropbox Basic plan - and to date, I've only been on that plan. I deleted files more than 30 days ago (but less than 180 days ago), which means they aren't available for me to recover. With the Dropbox Professional plan (and similar plans), I'm able to recover files that were deleted up to 180 days ago. Does that mean that if I now upgraded to one of those plans, I would be able to recover those files I deleted between 30 and 180 days ago? Or would I have had to already been on one of those plans before I deleted the files, in order to be able to now recover them?Solved9KViews1like18Comments