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Passwords
2 TopicsNot receiving Verification and Forgot Password email
everytime i opened dropbox web, a red box came up and said i need to verify my email. but when i click sent verification email, i got nothing. i've checked my spam. plus, i forgot my password, and the email for recovering password doesn't come through either. but weirdly, i have sent a community comment in dropbox forum a while ago with the same email address and the notification of "ranking up in dropbox community" came through. so, it's definitely not a problem on my email.Solved6.5KViews0likes56CommentsClose account with no email/password
Hello, I want to close my account/subscription but can't log in because I don't have the password. The e-mail address associated with the account no longer exists, so it is not possible to reset the password. How do I close the account/subscription?I have tried several times to get help via the chat but it cannot help me.592Views0likes1Comment