You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Help! Dropbox files completely gone after disconnecting from joint account
Hi, hoping someone can help. I recently linked my Dropbox to a client's account in order to more easily view/share files. I chose the option to merge my Dropbox with the client's, which meant that I was essentially using their Dropbox both to save off the files I was working on with them + other job-related or personal files, which the platform reassured me would be put into my own personal, private folders. I could see from the icon that these files which didn't relate to the client were visible tojust me and no-one else (or at least assumed!!). When I finished my work with that client, they deleted my account from their Dropbox in order to give it to someone else. I assumed that this would mean that I would revert to having my personal Dropbox account with the files I had not been sharing with the client. However, it appears to have deleted my entire personal account too! I can no longer access any DB file from my PC - from the desktop app, it was listing the account as '[Client]'s Dropbox', so I uninstalled and reinstalled it. I also tried logging into my personal DB online but it said it had been deleted and that I'd have to re-register. When I did, it is basically a completely new account and none of my files are there. I also cannot restore files using any of the usual channnels. Has anyone had this issue before? It seems like quite a fundamental flaw that the app offers the option to merge with another Dropbox account, but then deletes everything the moment you disconnect from it... help on how to resolve this would be much appreciated!!
Lost All Of my Law Practice Files after joining a team.
An opposing counsel sent me discovery responses on a Dropbox link. It would not open. So, he sent me an invitation to join a team so I could access the docs. Unfortunately, I accepted. It merged my office w his, which I had access to. And now that he’s unlinked me, as per Dropbox’ suggestions, I have NO files. It’s been a nightmare n I cannot work. About 100 client cases GONE. Any suggestions? Nina
My dropbox account was remove from business team, but I lost my files on desktop.
My team leader removed my account from the team this morning accidentally, and after a few hours he restore my access, but I have lost all my file on my desktop. did someone have the same situation before? how could I restore my file.
Personal folder taking up space on Dropbox business account.
After latest major update of the dropbox file structure and introduction of the user personal folder, I run into a major issue of have employees taking up company dropbox space with personal, unrelated to work, files. How can I remove this option from each user account? Using dropbox business service.