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I keep getting this warning email, why?
Even though i am on basic plan, 18gb and have almost 5gb free, i have to get this email everyday. "Eligibility confirmed: Dinh, you'll lose access to your files if you don't act soon!" .... "Notice: Your files are about to stop syncing, Dinh." Please tell me what is going on and what should i do? Thank you.
I can't access my Dropbox files as the "Upgrade your plan" prompt keeps appearing.
When I log into Dropbox I see the home screen for about 3 seconds then the "Upgrade your plan" screen appears. I select basic plan again and then it reloads the home screen and about 3 seconds later it again loads the "upgrade your plan" screen and forever cycles through this process. I can't get into my documents. I only have about half a gigabyte of space used. this is so stupid.
Dropbox keeps telling me I have 1GB of space left, but I have more than that.
Hello everyone, I'm getting messages saying that on my storage only remains 1 Gb, but I have 8.5Gb storage and only am using 4.3 Gb. How can I tell Dropbox to stop sending me these messages? Thanks in advance for any help. Wish you all a very nice evening. Best regards. PeterGetting notifications about a Basic account but I already have Plus
So i am paying over 100.- a year for Dropbox Plus!! and i am receiving notifications all the time since more than a year, which is saying i only have a BASIC with 2 GB and should very fast update to plus, even if i already have plus!! whats more frustrating is: i see soo many discussions here about the storage problem and im getting to start asking myself if dropbox is just doing more money by confusing people with that? That storage problem is so frustrating, and the way to find any support for this problem is even more frustrating! even if there are some discussions about it before, its not very helpful for other individual accounts! so this is the last try to find help because i cant take these false notifications anymore! And i really dont think that i did anything wrong except of paying the invoice so please can someone check my account and ake this **bleep** notifications go away
