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Dropbox Vault

97 Topics

Access to Dropbox vault for Professional users
Hey come on Dropbox give us Dropbox Professional users access to Dropbox vault! You're giving it to Dropbox Plus users so why are we excluded?
colin chesterman
5 years ago Place Ideas
15KViews
22likes
27Comments
Why does Dropbox insist on renaming my files?
2020: "Stop renaming my files! (on auto phone upload)" by BoxyBeat https://www.dropboxforum.com/t5/Dropbox-installs-integrations/Stop-renaming-my-files-on-auto-phone-upload/td-p/391599 Dropbox response was: "interesting indeed". Then they are like; let us learn what you have uncovered that we still don't know. Like, let's go out there and jump through the hoops together to confirm if the files are named based on when the files are created (recording starts) or when they are last modified (recording stops). What difference does it make? Just stop renaming people's files!? They go on to explain that this is the expected behavior... duh! They never explain why this is, even though the author specifically requested an explanation from Dropbox as to "why" this is. They said they moved the question to the "Share an idea" section. They closed the question for further comments so that anyone who feels the same way about this Dropbox misbehavior can start their own discussion about it, like I'm doing right now, and we can all pretend that no one really wants this "feature", because the discussion activity is low and no one is voting. They even go as far as closing supposedly "shared ideas" for lack of support by other members of the community of users, before it even has a chance to reach the right team at Dropbox, Inc. With so many filters along the way, I would be surprised if any Dropbox features is ever a direct result of user input. Dropbox has its own fixed ideas of how to do things, and that's how it's going to stay. Like it and use it, or don't like it and move on to using something else. This is the example of a shared idea that has been closed due to lack of support. 2021: "Stop renaming files" by Pete3000 https://www.dropboxforum.com/t5/Dropbox-ideas/Stop-renaming-files/idi-p/510186 Allow such ideas to stay open for a good while and see what happens. You will never get enough votes if you keep closing ideas and keep closing discussions. You will always blame it on lack of interest by other users, and users will keep creating new topics for the same old discussions, and keep sharing the same old ideas without it ever being forwarded to the right team at Dropbox, Inc. It's so obvious right now that you are genuinely not interested in what we users have to say or what we think of your apps and services. Not when you keep shutting us off, closing our topics of discussion and keep closing our "shared" ideas before they can gather enough votes and traction, and before they ever reach the right team. You're doing this on purpose. And that's OK. It's your product and your service. I just wanted to call you out and let you know that I can see through your charade and I don't agree with your practices. So let us have it... why are you changing the names of our files? And more importantly, why are you not allowing us to decide for ourselves if we want your app to change the name of our files or not? There is a way to set up naming conventions with Dropbox, but it does not apply to the mobile app and camera uploads. It applies only to the web and the desktop app (the option links back to the web for setting it up, there is no interface for it within the desktop app itself). "How to use naming conventions in Dropbox" https://help.dropbox.com/files-folders/sort-preview/naming-conventions Despite this advanced and elaborate way to exactly specify how to name and organize files in Dropbox (as long as you're not using the mobile app), and despite having several preset naming rules to choose from, having no rule at all is not a selectable rule or option. I am very disappointed with Dropbox right now. It feels like with each passing year I have less and less reason to use Dropbox. You have already reduced the number of devices allowed to sync from 5 to 3 (if I remember correctly) on the free plan. I wouldn't actually mind getting a premium plan if you did things a little differently and you got rid of the excess bulk you have invented in recent years like Paper, Transfer, Vault, Spaces, and what not, the list keeps growing. Dropbox has moved well beyond what used to be its core business idea, and it's far from working ideally, and I don't want to be paying for the things I don't intend to use.
Solved
usrx
3 years ago Place View, download, and export
13KViews
13likes
21Comments
How do I delete or remove Vault?
I created a Vault with a pin and am able to use it... I just don't want it. How can I remove it from my Dropbox? It's cluttering up my file list.
joe_scotto
5 years ago Place Delete, edit, and organize
12KViews
6likes
47Comments
How secure is the Vault?
The new Vault feature is useful, but I can't see any information about how secure it is, and what if any encryption is used on the files stored in there? Is this a password protected folder? How hard is it to get the data inside if you don't have the PIN? I'm thinking of password protected folders on Windows which aren't really secure if you have access to the hard drive!
Solved
Chris S.14
4 years ago Place Create, upload, and share
12KViews
2likes
13Comments
HELP! Vault won't give me access!!!
Hello, I just set up Vault yesterday. I put in my most sensitive documents. I accessed them today and then "poof" I'm not allowed to access them. I can put in my correct password and it lets me in to the next stage but doesn't show my folders in Vault and says "you don't have permission to edit this folder. Contact a folder admin to get access" I noticed this first when trying to upload something to Vault on my phone, the phone couldn't access it anymore, then on my desktop. I can lock Vault and then unlock it fine. It appears there is no longer phone support from Dropbox and the nobody was available on chat so they asked me to send an email, which I did. I need this fixed asap and need some support from Dropbox. Very frustrating. I'm worried all my most important files are gone!!!
Walk Humongous
4 years ago Place Delete, edit, and organize
12KViews
1like
31Comments
Vault on Desktop is going away (macOS)
Boohoo! Just received this message when starting the macOS upgrade wizard. I'd just started using this about 6 months ago. Sigh.
Solved
Darryl M.4
2 years ago Place Apps and Installations
12KViews
5likes
51Comments
Add E2E Encryption
Add E2E Encryption like boxcryptor to allow user to locally encrypt and share content. Boxcryptor was the perfect solution and was (still is) very well integrated into drobox. Please do not suspend this service, but reactivat it.
Mathias I.
2 years ago Place Ideas
11KViews
4likes
21Comments
Vault in Windows File Explorer
I created Vault folder on dropbox.com. But it has been more than a week but I don't see Vault folder in Windows 10 File Explorer. Is there some setting necessary for the Vault folder to be visible on the Windows PC? I am using Windows 10.
Solved
indkal
3 years ago Place Apps and Installations
10KViews
0likes
31Comments
Vault does not open!!
I tried setting up Vault a few days ago and chose a PIN. I moved some of my most sensitive files into it and saw that they were there. Now, a few days later, I cannot access the Vault at all! When I click on it in either the Windows 10 File Explorer or the Dropbox App the cursor spins for a moment but the Vault does not open. File Explorer now reports the size of the Vault is ZERO bytes. Please help! Did Dropbox just lose all my most important files??? Thanks
Solved
toddphi
5 years ago Place Delete, edit, and organize
10KViews
5likes
5Comments
How do YOU access Dropbox?
Hi Dropbox community - I'm a design researcher here at Dropbox. I'm curious about how you access Dropbox! How do you access Dropbox: the website,the desktop app (for mac/windows), and/or the mobile app (iOS, android)? For those you use, why do you use them? For those you don't, why not? Is there anything you wish you could do on one that you can't today? Why?
alessandro-dbx
2 years ago Place Delete, edit, and organize
9.5KViews
6likes
11Comments