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Dropbox Backup
194 TopicsTurning on dropbox backup but folder name is weird
I had tested the Dropbox Backup feature in the past so I know that when turned on my Computers should be added as My Mac (Unique Mac Name). I decided to turn it back on again when setting up two new Macs that I have but the backup now creates the folders as just Mac,Mac (2), Mac (3) I've gone through the steps of unlinking Dropbox from each computer. Checking their names in System Preferences and also in the Security tab of my Dropbox account. The computer names are correct in Dropbox but the backup feature is still creating the folders as just MacSolved13KViews10likes56CommentsHow do YOU access Dropbox?
Hi Dropbox community - I'm a design researcher here at Dropbox. I'm curious about how you access Dropbox! How do you access Dropbox: the website,the desktop app (for mac/windows), and/or the mobile app (iOS, android)? For those you use, why do you use them? For those you don't, why not? Is there anything you wish you could do on one that you can't today? Why?9.5KViews6likes11CommentsHow do I delete Backups in Dropbox?
Hello, I've been trying to find out what is taking space in my Dropbox. When I go to Manage account it says I have 11.8 GBs of Backups out of 15 GB. However I cannot actually find out what backup this is nor delete it. All the steps I've checked on the site talks about installing a Desktop App then going to Sync and Backup. However there's no such thing. I'm using the latest Dropbox app downloaded from Dropbox website and running on Windows 11. Also if I go to Dropbox app in the taskbar and then click on my account name then go to Preferences there's an option for the tab called Backups. However this tab opens up just the folders however I've not selected any folders to be backed up. There's no way to actually delete backups. I've tried unlinking all devices from my account, deleting all files in the directories and still there's this 11GB just missing. Why can't Dropbox app just show what is taking the space and have an option to delete it?Solved5.7KViews4likes17Commentshow to move a backup to regular dropbox?
so... by mistake i uploaded about 600gb of footage as a backup of my camera's card instead of as a normal dropbox folder. it took 2 days to complete. but now it's finished and i've realised it's not shareable... how do i move the backup to my normal dropbox folders so i can share with my client from there? seems stupid to re-upload (and to have to wait two more days!)Solved2KViews2likes3CommentsNo Longer Able to Create Shared Links
This afternoon, I was in Windows Explorer and tried as I have many times before to create a link to share a file. However, the option to create a link was no longer available. After restarting my computer and having the same experience, I logged in using my web browser and found that I couldn't create a shared link from there either. I then contacted Support and they had me restart Dropbox, etc., but nothing restored the create a shared link option. While online with Support on my Windows machine, I logged in to Dropbox using my MacBook's web browser, and saw the following message: "Sharing for backed up files is going away". Their explanation was that "To help prevent accidental sharing, we've removed the option to share filesdirectly from backup." They then went on to say that "You can still share with others by dragging files into your dropbox.com folder." This is totally ridiculous, as one of the reasons I signed up for Dropbox is the ability to directly share files from Windows Explorer (or Finder in the macOS). With that removed, Dropbox isn't that different from iDrive, where you create a shared folder and use that to share documents (iDrive is what I left to join Dropbox). It should be up to the user how and where they want to share files. If I accidently share a file, that is my problem, and taking that option away to protect people from doing so makes this service far less than it was when I signed up. I also just paid for a full year's subscription about 6 weeks ago and inquired as to whether or not I could get a partial refund since the current service is NOT what I signed up for. As you could imagine, the response was "No". I urge everyone who is having this issue to flood Support to get Dropbox to reverse this stupid decision. In the meantime, I I'll be evaluating other options to see if there's anything that can give me what I'm looking for.2.4KViews2likes7CommentsHow to remove desktop from dropbox
Somehow, all links on my laptop Desktop were copied to a Dropbox folder called "Desktop"; if I did it, it was accidental I don't know why I need that and when I delete the Desktop folder in Dropbox, all the icons disappear from the computer desktop. I assume some kind of sync issue. What I am doing wrong? I only use Dropbox for sharing files so this is a new problem for me. Thanks40KViews2likes21CommentsHow to delete a backup?
Hi, I recently logged on and found that my Dropbox folder was full (2GB). On investigation this was because an old laptop was being backed up. I removed it using the desktop app preferences yesterday, but the files have still not been deleted. It does not appear in the list of linked devices on my account either. How on earth do I delete the files and make Dropbox usable again?Solved1.6KViews1like5CommentsDropbox Back-up - (not Beta) on Mac
Having experimented with Dropbox back-up, I have disabled the sync. Q1: it has re-organised my arrangement of folders and files so nowI have to waste time correcting the interference. Is there any way to avoid that happening? Q2:According to Dropbox, any file I dlete on Dropbox will be deleted on my Mac. That's back to front: it really should be any files or content I delete or change on my Mac shouls be deleted / changed in Dropboax. Is there any way to reverse? Q3 I use previously saved word processor files as templates for the next letter. Opening a letter after trialling back-up, I am told I cannot use it but must make a duplicate. That in itself is a nuisance, but think on: if i have to duplicate every file then it wont't take long before I have used up all the storage space on my computer and on Dropbox. Is there a way around tthat? Q4: Athough i stopped the back-up, it has continued so how do i delete the files it has back-up without them being deleted on my computer; do I need to download fthem from D-Back up?Solved2KViews1like9CommentsHow to delete Dropbox from my computer without losing the files that ended up there?
I signed in to have Dropbox (in order to send pictures to friends) some many months ago but find I never need it. However, I now find that most of my files saved since then have been kidnapped into Dropbox rather than straight to my previous C:drive locations, more than confusing for me. How can I now delete Dropbox from my Pc without losing the kidnapped files currently trapped within it? How can I save new files without Dropbox snatching them?Solved1.9KViews1like10Comments