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Unable to delete my Dropbox account
Hi, This is Thenmozhi Murthi. I have been experiencing a lot issues with both subscribed and unsubscribed versions of dropbox account. For the past 2 years, I had subscribed version of dropbox and experienced the following issues - multiple accounts were created with all my email accounts (2 icloud, 3 gmail) - files uploaded from my ipad or iphone is saving a copy in the device and bloating the device storage space - upload speed is 1/10th (with wired ethernet) of the actual internet speed - Had reported the storage and bandwidth issue to Dropbox support. Shared many screenshots and videos. But no fruitful response. It was total waste of time. - deleting a dropbox account is a nightmare (esp. with icloud email). Tried to delete my dropbox account before deleting one of my icloud account. But ran into error. Finally, i deleted icloud account which was in trouble. - I gave up on the subscription and no longer have a subscribed version of dropbox. For my privacy reasons, I would like to delete my free version of dropbox but again running into error when i tried to delete my account. Can anyone help me in advising how to delete my account successfully? Thanks Thenmozhi P.S:Had used dropbox in the past. But the service and support were worst in the past 2 years
How can I delete my hacked Dropbox account to prevent more transactions?
Hello, My account has been hacked again. I had this issue and was refunded for all the times the hackers used my visa. I just noticed another transaction on October 17th. I was able to work through this matter with a representative last time but now I am finding it difficult to reach out to another representative. I I would like to delete my account to avoid any further issues. If anyone can assist me please help me out! Thank you Shareefah
I want to delete an account I am paying for and no longer have access to
I set up a Dropbox Plus account with my previous work email address and cannot log into it anymore in order to delete it. I have just been billed for it although I will not be able to use it. How can I delete the account and obtain a refund? How can I be sure I will not be billed again?
Deleted account trying to unsubscribe to a trial in dropbox
2 Days ago, I was using the trial plan for business plan, and I decided to cancel the free trial plan and switch to the "essentials" plan which i had 8 months left already payed, but somehow, the dropbox team decided that it will a good idea to entangle the user into terminating your account if you cancel that plan, and I have no idea why someone would ever add such a thing on the billing page. Unfortunately I terminated my account, and I lost access to my files because I was looking for a downgrade. So I lost years of information and about 3.3TB of data.
I purchased a Dropbox plan for 11.99, but now it's 9.99 - will my files be deleted, if I re-upgrade?
Hi everyone, I took out a Dropbox subscription a few months ago, which costs me 11.99 a month. Now I see that the same package costs 9.99 a month and Dropbox hasn't made any adjustments. If I cancel my subscription and take out another, will my files be deleted or will they be restored once the package has been updated? Thanks in advance
I want to delete my account, but it asks me to contact my team leader?
Hey, I am planing to delete my account. When I selecte „Delete Account“ in the settings of the App, there it says: “Please contact your team-leader to delete your account. Can anyone help me here because I don’t know anything about any team-leader or otherwise. Thank you!
