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Eliminazione Account / How can I recover my account and files?
Buonasera, ho un problema. Ho cancellato per sbaglio il mio account aperto da più di 10 anni [Informazioni personali rimosse secondo le linee guida della comunità]. Lì avevo guadagnato più di 6 gb. Ho cancellato per sbaglio perchè volevo cancellare l’account dell’app password, ed invece mi ha cancellato tutto. Ho ricreato l’account con la mail [Informazioni personali rimosse secondo le linee guida della comunità], è possibile riavere il mio spazio da 6gb? GrazieI had an account that I didn’t use for a while, and I need help recovering it.
Hello everybody, I had an account that I didn’t use for a while (and I also hadn’t been checking the email inbox linked to it). Recently, I needed some data from this account, but I found that it had been in lock mode for some time. Currently, I’m unable to access it, as I'm informed that with this email I could register again in 27 days. I also couldn’t find any way to contact support directly, so I am reaching out here. I wanted to ask if there is any chance to recover my account. Thank you in advance for your assistance!
My account is gone! Please Help!
I have been using Dropbox for over 10+ years. I had a personal account that I used for everything from family photo backups, taxes, company budgets, projections, ideas, other client information, legal case info my 3 daughters entire lifes photos and projects and so much more I tear up thinking about it. Then in 2020 I opened another business with more employees and decided to integrate dropbox for business so we can collaborate together. Unbeknownst to me, When I created the business Dropbox using what I thought was my business email, Dropbox made all the business info within my personal account, which I guess now defaulted to the business account. My original email was [removed] (which is totally deleted from everywhere I had dropbox and wont let me sign in) and my business was [removed] similar to everyone else's email address within the company. After other opportunities opened up we stopped using the [removed] dropbox but I still had access and was paying for a while. I must have tried 10 times to switch my business back to personal but every time I would get to the end it would say we hate to see you go...here is additional time free to change your mind. Already confused on what was business and personal, I didn't want to lose any info so I would just keep using it the way it was bc it didnt seem like they would allow me to switch back without the risk of file lose. Now 12 days ago I got an email saying my [removed] account was totally deleted and my business on is still able to be signed in!!! But since the business one was somehow group into and under my personal there are 0 files in there!!! I am not sure when but apparently all the files I had stored locally on an old computer and new ones all were within dropbox and online only. SO, everything I have digitally personal and business are now gone. The only thing I can see remnents of my entire life is where it says access to my [removed] files, but they are folders that you can open and 1000's of clients job folders but the documents have X's on them and cant be opened. When I can actually get a response from Dropbox through email they say there is nothing they can do to recover them but are still trying, which I think is strange considering they were only deleted 12 days ago and I reached out that day! This has already caused me major problems and damages at my job and there is pending litigation in which a lot of those files were critical to the outcome of the proceedings. Not to mention job information from 2010-2024 that is irreplaceable. Please someone tell me they have a solution to my issue... I have tried everything and not going to lie havent slept much trying to figure out ways to get my info back. Would they really take someones info and just disregard it like that. I had backups on 1 computer but it crashed last year and no one could recover the data. I didnt care that much because I have always thought my info was totally safe within Dropbox! [personal information removed per the Community's Guidelines]My account was deleted, how can I get it back?
Hi, Some days ago I tried to log in to my account and It said, account deleted. I have all the pictures of my kids, wedding etc.. I haven't been able to talk to human.. I only spoke to the live chat, and I cannot have any real answer from a human I am really sad about this. Could someone please help me?
My account was deleted. What can I do about this?
Hello!!! I tried to log in to my Dropbox account and I couldn’t because it was deleted. I didn’t received an email that warned me of this. And I have my wedding photos there!!! I really need help. I had to create another account with a different email so I could write here, because I can’t get access to my former account. My ticket number is #24334327. Thanks!!
How can I undelete an old account from 2 years ago?
Hello, A couple of years ago, I had a free account with ~16 Gb storage. I cannot log in to it. I am asked to create a now account, that gives me only 2 Gb storage. Is it possible to revive my old account? It was under the email [removed] Thanks beforehand for a reply. Noah44 [personal information removed per the Community's Guidelines]
I can't find my Dropbox account that I logged into a year ago
I have not been on my Dropbox for about a year ago. Today I tried to get on but could not find it. And while I was searching Dropbox I was asked if I wanted to change my name, so I did. I thought they were just upgrading my name but then they gave me a new account. But I don't want this, I want my old account. Perhaps this is my fault getting my name changed but I had an account on Dropbox for at least three years. Where is it? There is no phone number to call. )^:
