We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

ahlanders's avatar
ahlanders
New member | Level 2
3 months ago
Status:
Closed

Send me emails with the receipts of payments when my account is renewed

As a user, I want to receive a notification email when I am charged that contains my purchase receipt (date, amount) in the body so that I can easily find and forward this receipt to our bookkeeping system. I want to receive it by email so that my monthly process is more efficient and simple. Currently, it takes more than 15 actions/clicks to accomplish what could be automated with a simple inbox rule.

Current process: Dropbox.com > Login > Account (clicking face) > Manage Account > Billing > Three dots beside the relevant month > Receipt > Print > Save as PDF > Save > Rename file with date > Save > Open email inbox > New > Add sender/subject/text > attach > send. 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    Status changed:
    New
    to
    Gathering Support
    This idea is open. 
     
    If you like this idea, please share how this would help you, and vote to show your support. 
     
    Our top-voted ideas are shared with our product teams to investigate in our regular reviews.
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    Status changed:
    Gathering Support
    to
    Closed
    This idea has been closed due to inactivity. 
     
    Thank you for your suggestion, and if you have another idea to share, please do!