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Chaim K.'s avatar
Chaim K.
Explorer | Level 4
4 years ago
Status:
Closed

Cold Storage Add-on for Pro accounts.

I have accounts! Boy, do I ever have accounts. I have accounts here, and there, and there, and there. And I am just a sysadmin for my own house!!

What I want is ONE place for ALL my storage needs. Let me drop Amazon Glacier, Backblaze, and Wasabi for my long-term cold-storage needs for my home NAS.

I would like a *generous* low-cost paid option as an add-on for a pro plan. What I envision is...

1) The ability to purchase *cold storage* in 5TB increments. I see no reason for a max, but please don't go lower than 50TB so I can archive every single file on my NAS and keep in there indefinitely, as long as I keep my subscription current.

 

2) To help make sure it is used for archival purposes, disallow the deletion of files through the API. This should be long-term archival storage. This will keep your costs down and disuede non-personal use. This is also a home license, so deleting files only by the Web UI is reasonable limitation as it should be rare. The main need for deletion I see is the accidental upload of files. Or deleting files more than say five years old.

3) Limit the service to a single download (bundled/compressed) every six (6) months. IOW this should be used only for disaster recovery and it is reasonable to limit a home-use service to twice a year. Allow additional downloads for an additional charge. Reasonable for those cases of people having a really bad-luck year.

 

4) Don't allow any online "interaction" with the archived files. IOW no integrations with other services or even your own like Paper. Limit functionality to upload and download only. Again, reasonable for this type of a usage scenario.

 

5) To keep your costs down, it is reasonable to only provide "personal levels" of security. IOW things like only duplicating  once, so only two geographically seperated instances of the files. Maybe charge for additional clones as an option.

 

6) It would be reasonable to throttle the uploading bandwidth.

7) Since only "disaster recovery" downloads will be performed, do not throttle the downloading bandwidth. It is already an emergency and I would want to get back my important files ASAP.

😎 Maybe provide a shipped-to-you-drive option for an additional cost. Some people might be willing to pay a reasonable, but one-time fee to retrieve files in this manner if not doing so would cause them even higher financial costs for not getting quick access to the files in an offline manner.

 

9) It would also be acceptable to limit these types of archives to being retained on your "oldest systems still in production". IOW, extend the profitible lifetime of your legacy systems. If not in direct cost savings, but possibly in increased subscriptions due to this feature coming "standard" at no additional cost.

 

10) Send a Lucite trophy to any subscriber on each decade of subscription. 🙂

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    Status changed:
    New
    to
    Gathering Support
    This idea is going to need a bit more support before we share your suggestion with our team. 
     
    We’ve updated the status to encourage more users to back you up! 
  • kevinfreels's avatar
    kevinfreels
    Helpful | Level 6

    Why would you want them to spend a boatload of monet and manpower to put together a low-demand product that would be next to impossible to make a profit on when stacked up against Amazon Glacier? Even then, you would be looking at $200-$250 per month if memory serves me well. To get near that pricing, Dropbox would be spinning their wheels for a handful of customers that wouldn't be making them much money, if any. Meanwhile that same amount of storage arranged, packaged, and sold as dropbox would produce their normal profits without having to bring on new skillsets. It would be foolish of them to try to jump into that game. If they're gonna spend money I'd rather have them bring on some people that could really improve the GUI and user experience of their current products. 

    I ran into a similar situation 10-12 years ago with my Plex server because I had 20TB for that while also having another 10TB of photography work to protect. The solution now is the same as then. Download microsoft sync toy, buy a second set of drives and a NAS unit, and just copy them over. Then take that thing to a safe place. Safe deposit box, would be best. But just having them at a friend's house in their safe that lives a couple hours away is better and gets them geographically separated. If at a friend's you can even connect it to their network and map a drive to them over VPN. For 50TB you can do this for about $1200 one time if you buy the cheapest you can get. As a service though, they have to consider the value of their space that can't be used for anything else, the fact that they have to maintain it. If a drive fails, they have to repair it. They have to secure it and provide bandwidth for it. And for all of that, even with say, a rock solid 100M upload speed, it's gonna take 51 days to upload it.

    At least you'll think so at first, but you'll find that on a sustained upload like that, the bandwidth will fluctuate on all but commercial dedicated connections, you'll need upload during that time for yourself to use your connection those two months, and when carriers see long sustained utilization you start to get throttled...and the longer you're sustained, the slower it gets. Because their networks aren't designed for that. When a connection isn't a dedicated connection it's what's called "shared" and the capacity offered to you and everyone else in the neighborhood combined is about 10-15 times  more than what's actually on the line. Having worked in telecom for 21 years I've seen enough to give an educated guess that your initial upload would take roughly 5 months to complete if left non-stop on a 1 gigx 100m resi fiber connection. You could copy these drives in less than a day depending on your interfaces, drive them elsewhere, set it up, come home and stream a movie. 
    You would be saving $1500 the first year and $3000 per year after AND have read-write access when you feel like it since anytime you read from glacier you'll be charged even more. 


  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    Status changed:
    Gathering Support
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    Thank you for your idea, while we can’t take every idea forward we do regularly re-review and will update you if anything changes!

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    Status changed:
    Not for right now
    to
    Closed
    This idea has been closed as it has reached the end of the Share an Idea process.
     
    Thank you for your suggestion, and if you have another idea to share, please do!