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studiohenri
5 years agoHelpful | Level 6
Status:
Closed
Add control over Dropbox Transfer e-mail notifications in the settings.
When sending a file through Dropbox Transfer, you get notified everytime a file will expire within 2 days. When you send all of your work to your clients through Dropbox Transfer, you get quite a lot of these e-mails and they start to clutter up your inbox.
It would be practical to have control over all notifications related to Dropbox Transfer in the settings.
- MalokNew member | Level 2
These notifications are driving me crazy! I also send out a lot of files and my inbox is constantly dinging with notifications of who has opened them, who hasn't opened them, when they are expiring, etc. Just let me turn those off!!!! PLEASE!!!!!
- Prins NiklasNew member | Level 2
I love the feature DB Transfer, saves a lot of time compared to Dropbox and other solutions, but it's annoying that I get one email after created a transfer, and then an other email when the transfer is downloaded – I really would like to be able to turn this off!
- Seamus DExplorer | Level 3
I agree. This needs to be an option now, crazy that it does not exist! Now I have to both throw away an email and go up to the pane and klick away the notification, driving me mad! Fix asap please.
S
- suggestorExplorer | Level 4
This has been a user complaint since 2019. How hard can it be to allow us to toggle notifications globally, like for every other notification on your platform? I get a creeping suspicion that this is a soft way to discourage us from using a feature which is costly for DP to offer.
- MrtzWlkrExplorer | Level 4
I’d love to upvote but seems like I cannot.
I’ve been looking for said (transfer) settings for a while now and couldn’t find it, so I chime in the choir:
Please implement a section in notification settings to turn off / on Emails about Dropbox transfer (imminent expiry warnings in my case). The UX is not that great in this scenario.
Thank you 🙏
- pk_nycHelpful | Level 6
We also need control over the menubar badge notifications for Dropbox Transfer!
I was just directed here by support. After a couple back and forth emails over two days, where they insisted I just needed to go to settings to turn off these notifications, they were like "oh, whoops, guess you can't. Maybe go post the idea and see if anyone agrees?"
Of course I see the idea was already posted 1,206 days ago, and no one has done anything about it.
How does it make sense to add a new type of notification and not take the trivial additional step of adding a checkbox for it alongside the other checkboxes to control notifications?!
- MrtzWlkrExplorer | Level 4
pk_nyc Jepp, it’s frustrating.
All in all I love Dropbox but I really don’t like (despise) notifications I cannot control. No matter if they are a badge or an email … it’s just an intrusive, spammy, bad UX 😔
The badges lead me to installing Hidden Bar and hiding the Dropbox icon in my menubar. I also set up an email filter in Mail to send all messages from Dropbox into a separate mailbox, so my inbox stays clean — Workarounds, I know, but they’re a quick fix to temporarily solve the notification overload. - studiohenriHelpful | Level 6
It's been almost three years since I posted this idea and it seems like I'm not the only one who would like to see this changed. Now that my business is growing and I am increasingly using Dropbox to transfer files, I find myself starting off each day deleting Dropbox Transfer notification e-mails. This is valuable time that could be spent on other things... I really hope this idea gets some traction so it gets noticed by the people that can actually do something about this.
- Seth JNew member | Level 2
Please allow an option for controlling/disabling email notifications related to Dropbox Transfer - specifically "You're transfer is complete" emails. This could be added to the already-existing Notifications area within Dropbox as a simple toggle.
Excess notifications can be redundant on its own, but especially when working with a team/shared distribution email, having multiple instances of email notifications that may only pertain to one person, sent to everyone, is simply unnecessary.
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