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StylianosK27's avatar
StylianosK27
New member | Level 1
3 days ago

Dropbox Community emails about deleted account

I received 3 Dropbox Community emails about Dropbox Community badges.

The problem is that I had deleted that Dropbox account and now I dont have access to it. I thought I had nothing in Dropbox but these emails come in years later letting me know that my info and account were not properly deleted back then. I tried logging in with the same email in order to properly delete my Dropbox Community profile but a new account was created.

Old account I thought was deleted and I dont have access to (I would like deleted)

New account

Please help me delete the old account.

Thank you!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey StylianosK27, thanks for taking the time to post about this.

    Our team is aware of this issue and you can see more info about this on Amy's post here.

    Apologies for any inconvenience caused by this.

    Let me know if you have any questions.

    • StylianosK27's avatar
      StylianosK27
      New member | Level 1

      I dont mind the emails for the badges. How can I delete my old Dropbox Community account that I thought was deleted and I dont have access to? Thanks!