We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Mark719's avatar
Mark719
Explorer | Level 3
7 months ago

Beta not letting me join even though email received

I recently joined the Beta for co-authoring and received an email from Dropbox that I could join.  I followed the instructions to login from Word but through the login process, it said I needed to re...
Beta build
  • Choi Hyun's avatar
    Choi Hyun
    7 months ago

    Hi,

    Thanks for reaching out and apologies for the issue. Can you try going through the instructions again to log in?

    Feel free to reach out again for any feedback or bug you're seeing.

    Cheers,

Mark719's avatar
Mark719
Explorer | Level 3
7 months ago

It worked.  I'm up and running.  Thanks.

About Dropbox/Microsoft Co-Authoring Beta

Node avatar for Dropbox/Microsoft Co-Authoring Beta

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!