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Forum Discussion
Keynote powerpoint presentation not present on Dropbox.
Keynote powerpoint prevention was shared with a friend through DropBox. Now when I try to "open recent" in my Keynote app, I get a message:
The document “Vietnam Revisited” could not be opened. The volume “ED BENES” couldn’t be mounted.
Then I get a message telling me to mount the volume. I tried going through settings and security but nothing works. What the heck is a "volume" anyway? I'm waiting to see if my friend still has it on his computer and can send it back to me but he's traveling for a few days. Maybe someone here can help me as I've been asked to give another presentation and I'd hate to have to recreate a PowerPoint to do so. Thanks.
Well . . . fortunately the friend I shared my powerpoint presentation with still had it on his computer so he shared it back to me. Whew! There was a lot of work that went into making the first powerpoint and was not looking forward to redoing it!
- Mark
Super User II
That sounds like you have downloaded the Keynote on to a Windows machine and its trying to open it but not able to. Mac files are viewed as a folder on Windows devices in a lot of cases.
Have you checked that your versions of PowerPoint is capable of opening the Keynote file (i.e. version is up to date etc.)
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