We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Frijoles
5 months agoHelpful | Level 6
Keynote powerpoint presentation not present on Dropbox.
Keynote powerpoint prevention was shared with a friend through DropBox. Now when I try to "open recent" in my Keynote app, I get a message: The document “Vietnam Revisited” could not be opened. T...
- 5 months ago
Well . . . fortunately the friend I shared my powerpoint presentation with still had it on his computer so he shared it back to me. Whew! There was a lot of work that went into making the first powerpoint and was not looking forward to redoing it!
Mark
5 months agoSuper User II
That sounds like you have downloaded the Keynote on to a Windows machine and its trying to open it but not able to. Mac files are viewed as a folder on Windows devices in a lot of cases.
Have you checked that your versions of PowerPoint is capable of opening the Keynote file (i.e. version is up to date etc.)
- Frijoles5 months agoHelpful | Level 6
Thanks Mark. I should have explained . . . I’m on a PowerMac, not a Windows computer.
- Mark5 months agoSuper User II
Is Keynote installed?
Have you tried File -> Open of it?
- Frijoles5 months agoHelpful | Level 6Mark: Yes . . Keynote is a native app on Macs for PowerPoint presentations. I’ve used it numerous times and the old presentations are still available on DropBox. This one gives me a message about mounting the volume when I try to open recent. I can’t figure out what’s happening.
About Dropbox for Beginners
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!