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Soul_Catcher97's avatar
Soul_Catcher97
New member | Level 2
2 years ago

Administrator suspended my account help.

Hello, I recently got an email saying that the administrator had suspended my school Dropbox account is there any way I can get access to my account? And get my pictures..
  • Emmet's avatar
    Emmet
    2 years ago

    Hi Soul_Catcher97,

     

    You need to talk to the administrator of your schools Dropbox account, as it sounds like your account was created under a Dropbox Business account. They will be able to unsuspend your account, or if it's been deleted, they may be able to help recover your files. You can find information about this process in this Help Center article. 

     

    Regards,

     

    Dropbox Community Team

  • Emmet's avatar
    Emmet
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi Soul_Catcher97,

     

    You need to talk to the administrator of your schools Dropbox account, as it sounds like your account was created under a Dropbox Business account. They will be able to unsuspend your account, or if it's been deleted, they may be able to help recover your files. You can find information about this process in this Help Center article. 

     

    Regards,

     

    Dropbox Community Team

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