We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Amy's avatar
Amy
Icon for Community Manager rankCommunity Manager
8 months ago

We want to hear from you on accessibility tools and features for Dropbox!

Hello Dropbox Community!
 
At Dropbox, and here on the Community, we try to create an inclusive and accessible experience for all of you, but we don’t always know the best way to do this. So, we thought we would ask the experts — you. You know what you want, and what’s helpful, so we’d love to hear from you. You can also check Download the Voluntary Product Accessibility Templates for any of the core Dropbox products as a PDF here.
 
We are currently focusing on enhancing the accessibility features of Dropbox to make it more user-friendly for individuals with diverse needs. We understand that accessibility is crucial, and we want to ensure that our platform is accessible to everyone.
 
To achieve this, we would love to hear directly from you about the accessibility tools and features you currently use when interacting with Dropbox or other platforms. Your experiences and recommendations will help us identify areas for improvement and guide us in developing new features that cater to a broader audience.
 
To get the conversation started, here are a few questions:
 
  1. What accessibility tools or features do you currently use when accessing Dropbox? (For example, increasing font size with zoom in, screen reader tools and/or text-to-speech or speech-to-text apps that can help users access content would also count for this). 
  2. Are there specific challenges you face in using Dropbox, and if so, how do you currently handle  them?
  3. Are there other accessibility features you would like to see implemented in Dropbox to enhance your overall experience?
  4. Are there any workarounds you are currently using with Dropbox?
  5. Is there anything else you want us to know here? 
 
Please feel free to share your thoughts, suggestions, and any other insights you think would be helpful. Your input is incredibly valuable to us as we strive to make Dropbox more accessible and user-friendly.
 
Thank you for being a part of our community and for helping us create a more inclusive Dropbox experience. We look forward to hearing from you!
  • davemrls's avatar
    davemrls
    New member | Level 2
    8 months ago

    I do not use dropbox for anything other than its name implies. Unfortunately the act of placing my folders in dropbox makes access unnecessarily convoluted and frustrating. The replies on this board are disappointing. Dropbox has no other function than folder syncing that i am interested in. I do not need integrations, i need CONSISTENT ACCESS. I Dont care to work with previews. My storage space is MY problem and you trying to assume responsibility is useless and in this case counterproductive. I need to be able to use this program consistently across platforms or the android integration is more time consuming than physically moving the folders and files with sd card. Much more reliable, consistant across platforms and free.

    • JimiG's avatar
      JimiG
      Icon for Dropbox Staff rankDropbox Staff
      4 months ago

      Thank you for your question. We are investigating text to speech options but generally we do aim to conform with WCAG 2.2 AA standards and most screen reader tools such as JAWS and NVDA can be used on our sites. You can find more information on accessibility on the Dropbox for All page. We would love to hear from you about any other suggestions you have to improve access to our sites. What tools do you use on other sites?  What do you want to see feature wise?  I can share your suggestions with the team.

About Dropbox tips & tricks

Node avatar for Dropbox tips & tricks

Learn how to get the most out of Dropbox with other users like you.

390 PostsLatest Activity: 2 days ago
322 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!