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petemes's avatar
petemes
Explorer | Level 4
3 months ago

Cookie settings - restricting live chat options

Hi there,  Need some help. I have no idea what I have done, but somehow I have changed my cookie settings to prevent live chat. I have Chrome as a search engine and reset to default settings on all...
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Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hey @petemes, thanks for posting today!

 

Let's see if these steps help:

 

  1. Go to the Dropbox support page
  2. Click on the vertical ellipsis button at the top right corner in Chrome
  3. Click on "Settings"
  4. Click on "Privacy and security"
  5. Click on "Third party cookies"
  6. Click on "Allow third party cookies"

 

Let me know how it goes.

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