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Forum Discussion
Why was my 2FA disabled after logging into the iOS app?
I tried to log in to the iPhone mobile application yesterday, and was presented with 2FA. I entered the codes which came up invalid. I went back and tried another password which then worked and logge...
The Dropbox mobile app shouldn't be compromised in any way, as we take security very seriously.
I've just tested this on my device, when you login on the app, you'll get an email confirming that this was a valid login attempt, regardless if the password itself was correct or not.
Jay
Dropbox Staff
Dropbox Staff
Hi Jay, they were sent to the email I used to log in with, 6 digit code.
- Jay
This sounds like the security code used when accessing the Dropbox site or app from a new location. This is generally sent only once, unless you attempt to login using a different network or IP address.
Regarding the second login, did you provide your account credentials to another individual?
- No details have been provided to anyone else.
I entered the wrong password and was then sent the emails and asked to enter the codes.
If my log in information was wrong, would it not simply tell me that the password was incorrect?
Could my iPhone be compromised in any other way?- Jay
The Dropbox mobile app shouldn't be compromised in any way, as we take security very seriously.
I've just tested this on my device, when you login on the app, you'll get an email confirming that this was a valid login attempt, regardless if the password itself was correct or not.
