Team member can't access team folders

No apologies needed. I never turn down an offer of help when I am in need.

To answer your question - yes, the missing member DOES show up as a member in the Team and the 2 groups.

Also, I have a solution to the problem as the result of a long painful chat with a very patient Dropbox helper.

Without fully understanding the problem, the solution that worked is to add the group to the team folder rather than to add the individual group members. This bypassed the conflict of some parts of Dropbox saying the user was a member of thegroups and some parts of Dropbox saying she was not a member of the groups. Whatever the cause of the problem, this got around it.

As much as I like Dropbox, it has been my experience that a lot of the stuff that is not just basic file handling is non-intuitive to say the least. I believe that Dropbox is being marketed for a lot of things it was not built for and there have been a lot of features added that are not gracefully integrated.

I will continue to use Dropbox but I would be a lot happier with better documentation and a more consistent and intuitive user. interface.

Thanks to everybody who helped.