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Forum Discussion
AWei
2 years agoNew member | Level 2
Suspected hacked personal account
I suspect my account hacked today so I'd like to ask for some guidance. 1. I found some files missing. I am pretty sure I created a folder and copied some files into this folder and I have used t...
- 2 years ago
Hi
Yes the 30 days record doesnt apply if something is permanently deleted - by that all record of said file (events etc.) is also removed.
The ONLY info available is https://www.dropbox.com/account/security. Nothing else is stored / kept.
AWei
New member | Level 2
Thanks for your response Mark.
For the first question, my understanding is if file are permanently deleted, even within 30 days, then all the event history and deletion history related to these files will also be removed. Is it corret?
For the second question, I can see the suspicious computer name was added into the device list, so I assume IP address and accurate time is not recorded by Dropbox?
Mark
2 years agoSuper User II
Hi
Yes the 30 days record doesnt apply if something is permanently deleted - by that all record of said file (events etc.) is also removed.
The ONLY info available is https://www.dropbox.com/account/security. Nothing else is stored / kept.
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