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Forum Discussion
Restoring data from a deleted account
When a colleague left the company, the account with all of the company's data was deleted. Is there a way to recover this account? It's really urgent and important, so please help me.
Joy Lee wrote:
When a colleague left the company, the account with all of the company's data was deleted. Is there a way to recover this account?
Was the account a member of a Business team, and if so, was the account deleted within the last seven days? If so, the team admin can restore the account. If it was a personal account that was deleted, then it's not possible to recover the account or the files that were in it.
Is there any option to get information when the data was deleted ? (Dates/ times)
It’s not a business account.
It’s not a business account.
- Rich
Super User II
Transaction logs wrote:
Is there any option to get information when the data was deleted ? (Dates/ times)Any information available would be listed on your Events page.
- Mark
If the account exists it may appear at www.dropbox.com/events. If the account etc. was deleted then no there isn't a record of that at all for users.
