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ChrisJones2112's avatar
ChrisJones2112
Helpful | Level 5
7 years ago

Received a "Complete your DropBox setup" e-mail out of nowhere

I just received a "Complete your DropBox setup" e-mail with instructions for doing just that -- it has the usual checklist in the e-mail and shows step 1 "create a dropbox account" as completed but t...
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  • Walter's avatar
    Walter
    7 years ago

    Thanks for the affirmation auser52!

    I just sent you an email to the address you use for your forum's profile so we can have a more in-depth look into this together. 

    Check your inbox for my email and we'll take it from there. 

    Thanks!

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey Folks - thanks for your reports here; most appreciated. 

Could you please let me know if it would be OK with you if I reached out to you via email to the address(es) you use for your forum's profile(s) to have a more in-depth look into this for you? 

In the meantime, could you also reply here with screenshots (and/or any additional piece of information you think might help our investigation) of the whole email you received (omitting any personal information) so we all can have a visual of this?

Thanks!

ChrisJones2112's avatar
ChrisJones2112
Helpful | Level 5
7 years ago

You do have permission to contact me.  It might be easier for me to just forward the e-mail to you instead of doing a screenshot.  This will seem odd, but thanks to my company's corporate security, I can't upload anything from my work computer that hasn't been whitelisted.  I'm usually interacting with this topic during the day, so by the time I get home I forget that I was going to upload a screenshot.

 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago

    I just sent you an email too Chris - check your email's inbox for my message and we'll take it from there.

    Thanks again ChrisJones2112! 

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