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Forum Discussion
ChrisJones2112
7 years agoHelpful | Level 5
Received a "Complete your DropBox setup" e-mail out of nowhere
I just received a "Complete your DropBox setup" e-mail with instructions for doing just that -- it has the usual checklist in the e-mail and shows step 1 "create a dropbox account" as completed but t...
ChrisJones2112
7 years agoHelpful | Level 5
This is the complete e-mail source. I've only masked my own e-mail address, but it did arrive at the address I've registered to DropBox. Everything about this looks to me like it really did come from DropBox. No idea what triggered it to think I've just registered for a new DropBox account. The links in the message do actually point to DropBox.
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Delivered-To: PRIVATE@gmail.com
Received: by 2002:a1f:aa58:0:0:0:0:0 with SMTP id t85-v6csp3350804vke;
Mon, 8 Oct 2018 04:12:58 -0700 (PDT)
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X-Received: by 2002:a37:650b:: with SMTP id z11-v6mr17024242qkb.221.1538997178710;
Mon, 08 Oct 2018 04:12:58 -0700 (PDT)
ARC-Seal: i=1; a=rsa-sha256; t=1538997178; cv=none;
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dkim=pass header.i=@dropbox.com header.s=wmgpbkvgcpmwlqchafzz6sobpgc5dg4h header.b=QHOjKORb;
dkim=pass header.i=@amazonses.com header.s=ug7nbtf4gccmlpwj322ax3p6ow6yfsug header.b=BfcbpuJw;
spf=pass (google.com: domain of 0100016653614f10-680e5535-7a02-4f9f-9511-7ddebd561ab7-000000@email.dropbox.com designates 54.240.10.36 as permitted sender) smtp.mailfrom=0100016653614f10-680e5535-7a02-4f9f-9511-7ddebd561ab7-000000@email.dropbox.com;
dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=dropbox.com
Return-Path: <0100016653614f10-680e5535-7a02-4f9f-9511-7ddebd561ab7-000000@email.dropbox.com>
Received: from a10-36.smtp-out.amazonses.com (a10-36.smtp-out.amazonses.com. [54.240.10.36])
by mx.google.com with ESMTPS id s3-v6si11250322qvn.112.2018.10.08.04.12.58
for <PRIVATE@gmail.com>
(version=TLS1_2 cipher=ECDHE-RSA-AES128-SHA bits=128/128);
Mon, 08 Oct 2018 04:12:58 -0700 (PDT)
Received-SPF: pass (google.com: domain of 0100016653614f10-680e5535-7a02-4f9f-9511-7ddebd561ab7-000000@email.dropbox.com designates 54.240.10.36 as permitted sender) client-ip=54.240.10.36;
Authentication-Results: mx.google.com;
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dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=dropbox.com
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DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/simple; s=ug7nbtf4gccmlpwj322ax3p6ow6yfsug; d=amazonses.com; t=1538997178; h=Content-Type:MIME-Version:From:To:CC:Subject:Date:Message-ID:Feedback-ID; bh=z8N79W9i0Bf5Xaclfrpt7u1k+svyYHl0C2Lkg2OFo14=; b=BfcbpuJw7wV5OOiAlelmXj/+xlPkzrhnNdJbJnjwZzF/ILPF9OSyfalhmulSLZL3 XNZSCQtHlj2VJYI1HVlllar2xyVR3SRx5bh9ucp4bEJNmymcTioqQ8/XoBVPcS2/oQz LxRy+pYLpeqamSlnNfjqysy2/DozsLHRkrbsz40Q=
Content-Type: multipart/alternative; boundary="===============8531260858635246107=="
MIME-Version: 1.0
From: Dropbox <no-reply@dropbox.com>
To: PRIVATE@gmail.com
CC:
Subject: Complete your Dropbox setup
Date: Mon, 8 Oct 2018 11:12:58 +0000
Message-ID: <0100016653614f10-680e5535-7a02-4f9f-9511-7ddebd561ab7-000000@email.amazonses.com>
X-Dropbox-Message-ID: 3034464891906255577
X-SES-Outgoing: 2018.10.08-54.240.10.36
Feedback-ID: 1.us-east-1.syWQ1+fF8Wo1tY8y/+s85ptiAKu7bILK6PHyxwpB+xo=:AmazonSES
--===============8531260858635246107==
Content-Type: text/plain; charset="utf-8"
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Content-Transfer-Encoding: quoted-printable
Take your Dropbox to the next level
Good things happen when your stuff lives in Dropbox: your files are safe, =
synced, and easy to share.=20
Get the most out of your Dropbox by completing these steps:=20
Complete the next step[1]
Questions? Check out our help center[2] or Community[3] for answers to freq=
uently asked questions.
____________________________________________________
Want to stop getting tips from Dropbox? Unsubscribe[4]
Dropbox, Inc., PO Box 77767, San Francisco, CA 94107
[1]: https://www.dropbox.com/l/AACMZjohFMd3UChJ9VG_GFBkun4mqXYSeqk/gs
[2]: https://www.dropbox.com/l/AAD4ii0oOwfm_fsAcDCva0hvZNFvBkydZl4/help
[3]: https://www.dropboxforum.com/t5/English/ct-p/English
[4]: https://www.dropbox.com/l/AACPi7lcd_CivRIKrbF07ECt0bbszZOfLJs
--===============8531260858635246107==
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<tr style=3D"line-height: 0px;"><td width=3D"100%" style=3D"font-size: 0px;=
" align=3D"center" height=3D"1"><img src=3D"https://cfl.dropboxstatic.com/s=
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erif'; max-width: 454px;" valign=3D"top">
<h1 style=3D"font-size: 28px; max-width: 100%; font-weight: 300; margin: 0;=
line-height: 60px; text-align: center;">Take your Dropbox to the next leve=
l</h1>
<br><center><div style=3D"text-align: center;"><table cellpadding=3D"0" sty=
le=3D"width: 100%" cellspacing=3D"0"><tr style=3D"line-height: 0px;"><td wi=
dth=3D"1" style=3D"font-size: 0px;" align=3D"center" height=3D"1"><img widt=
h=3D"300px" style=3D"max-height: 550px; width: 300px; *height: 550px;" alt=
=3D"" src=3D"https://www.dropboxstatic.com/static/images/teams/onboarding/1=
3b.png"></td></tr></table></div></center>
<br><h1 style=3D"font-size: 18px; max-width: 100%; font-weight: 300; margin=
: 0; line-height: 22px; text-align: left;"><center>Good things happen when =
your stuff lives in Dropbox: your files are safe, synced, and easy to share=
. </center></h1>
<br><h1 style=3D"font-size: 16px; max-width: 100%; font-weight: 300; margin=
: 0; line-height: 20px; text-align: left;"><center>Get the most out of your=
Dropbox by completing these steps:</center></h1>
<br><table style=3D"max-width: 380px; width: 100%; font-family: 'Open Sans'=
, 'HelveticaNeue-Light', 'Helvetica Neue Light',
'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; margin=
: 0 auto;">
<tr>
<td style=3D"min-width: 50px;"><img src=3D"https://cfl.dropboxstatic.com/st=
atic/images/emails/components/checklist/check-mark%402x.png" style=3D"width=
: 16px; height: 12px;"></td>
<td>
<h3 style=3D"color: #D0D4D9; font-size: 14px; text-decoration: line-through=
; text-align: left;font-weight: 600; margin: 0 0 5px 0; line-height: 14px;"=
>Create a Dropbox account </h3>
<p style=3D"color: #D0D4D9; font-size: 14px; text-decoration: line-through;=
text-align: left;font-weight: 300px; margin: 0; line-height: 20px;"></p>
</td>
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<tr style=3D"height: 18px;"></tr>
<tr>
<td style=3D"min-width: 50px;"><img src=3D"https://cfl.dropboxstatic.com/st=
atic/images/emails/components/checklist/to-do-circle%402x.png" style=3D"wid=
th: 15px; height: 15px;"></td>
<td>
<h3 style=3D"color: #404040; font-size: 14px; text-decoration: none; text-a=
lign: left;font-weight: 600; margin: 0 0 5px 0; line-height: 14px;">Downloa=
d the desktop and mobile apps </h3>
<p style=3D"color: #404040; font-size: 14px; text-decoration: none; text-al=
ign: left;font-weight: 300px; margin: 0; line-height: 20px;"></p>
</td>
</tr>
<tr style=3D"height: 18px;"></tr>
<tr>
<td style=3D"min-width: 50px;"><img src=3D"https://cfl.dropboxstatic.com/st=
atic/images/emails/components/checklist/to-do-circle%402x.png" style=3D"wid=
th: 15px; height: 15px;"></td>
<td>
<h3 style=3D"color: #404040; font-size: 14px; text-decoration: none; text-a=
lign: left;font-weight: 600; margin: 0 0 5px 0; line-height: 14px;">Set up =
your Dropbox folders </h3>
<p style=3D"color: #404040; font-size: 14px; text-decoration: none; text-al=
ign: left;font-weight: 300px; margin: 0; line-height: 20px;"></p>
</td>
</tr>
<tr style=3D"height: 18px;"></tr>
<tr>
<td style=3D"min-width: 50px;"><img src=3D"https://cfl.dropboxstatic.com/st=
atic/images/emails/components/checklist/to-do-circle%402x.png" style=3D"wid=
th: 15px; height: 15px;"></td>
<td>
<h3 style=3D"color: #404040; font-size: 14px; text-decoration: none; text-a=
lign: left;font-weight: 600; margin: 0 0 5px 0; line-height: 14px;">Start u=
ploading your files! </h3>
<p style=3D"color: #404040; font-size: 14px; text-decoration: none; text-al=
ign: left;font-weight: 300px; margin: 0; line-height: 20px;"></p>
</td>
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<tr style=3D"height: 18px;"></tr>
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<center><a style=3D"border-radius: 6px; font-size: 15px; color: white; text=
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px; font-family: 'AtlasGrotesk', 'Open Sans', 'HelveticaNeue-Light', 'Helve=
tica Neue Light',
'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; margin=
: 6px auto; display: block; background-color: #0070E0; text-align: center;"=
href=3D"https://www.dropbox.com/l/AAC1H_YKqZoglz3E6DZWqHIr9TbNtb57ess/gs">=
Complete the next step</a></center>
<br>Questions? Check out our <a href=3D"https://www.dropbox.com/l/AACAmlSJN=
c74xfV5qP5TsCNWYMquixoNego/help">help center</a> or <a href=3D"https://www.=
dropboxforum.com/t5/English/ct-p/English">Community</a> for answers to freq=
uently asked questions.</td>
<td width=3D"36"></td>
</tr>
<tr><td colspan=3D"3" height=3D"36"></td></tr>
</table></td></tr>
</table>
<table cellpadding=3D"0" cellspacing=3D"0" align=3D"center" border=3D"0">
<tr><td height=3D"10"></td></tr>
<tr><td style=3D"padding: 0; border-collapse: collapse;"><table cellpadding=
=3D"0" cellspacing=3D"0" align=3D"center" border=3D"0"><tr style=3D"color: =
#a8b9c6; font-size: 11px; font-family: proxima_nova, 'Open Sans', 'Lucida G=
rande', 'Segoe UI', Arial, Verdana, 'Lucida Sans Unicode', Tahoma, 'Sans Se=
rif'; -webkit-text-size-adjust: none;">
<td width=3D"400" align=3D"left">
<span>Dropbox, Inc.</span><br><span>PO Box 77767, San Francisco, CA 94107</=
span><br><a href=3D"https://www.dropbox.com/l/AACUsn6zT0FU35GJivY9g9qKIXiSd=
o6HOFw/privacy#privacy">View Privacy Policy</a> | <a href=3D"https://www.dr=
opbox.com/l/AACKEiND3tkuh72Js7dhuzpiMbWQ1bqXZEs">Unsubscribe</a>
</td>
<td width=3D"128" align=3D"right">© 2018 Dropbox</td>
</tr></table></td></tr>
</table>
</td></tr></table></center></body>
</html><img width=3D"1" src=3D"https://www.dropbox.com/l/AAAiDSODZIUW25e9ny=
CJaxpbVYwMuqnUeU0" height=3D"1" />
--===============8531260858635246107==--
- Walter7 years agoDropbox Staff
Hey Folks - thanks for your reports here; most appreciated.
Could you please let me know if it would be OK with you if I reached out to you via email to the address(es) you use for your forum's profile(s) to have a more in-depth look into this for you?
In the meantime, could you also reply here with screenshots (and/or any additional piece of information you think might help our investigation) of the whole email you received (omitting any personal information) so we all can have a visual of this?
Thanks!
- ChrisJones21127 years agoHelpful | Level 5
You do have permission to contact me. It might be easier for me to just forward the e-mail to you instead of doing a screenshot. This will seem odd, but thanks to my company's corporate security, I can't upload anything from my work computer that hasn't been whitelisted. I'm usually interacting with this topic during the day, so by the time I get home I forget that I was going to upload a screenshot.
- Walter7 years agoDropbox Staff
I just sent you an email too Chris - check your email's inbox for my message and we'll take it from there.
Thanks again ChrisJones2112!
- auser527 years agoExplorer | Level 3
ok!
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