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Ankush1's avatar
Ankush1
Explorer | Level 4
2 years ago

Not able to join the team. ‘there was a problem completing this request’.

Not able to join a team in which I’m invited. It says ‘there was a problem completing this request’. Any solution for this

Account Access
dropbox business
Onboarding
Team member
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    Tried clearing cache and cookies as well as temp internet files and trying again?

    • Ankush1's avatar
      Ankush1
      Explorer | Level 4
      2 years ago
      Clearing cache, cookies and temp files did not solve the issue
      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi Ankush1, sorry to hear about that! 

         

        Have you tried using an entirely different browser, to check if you get the same results? 

         

        Would it be possible to ask for the Team Admin to remove the invite, and send you a new one? 

         

        Keep me posted, and we'll take it from there!

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