We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

florinb-b's avatar
florinb-b
Explorer | Level 4
3 years ago

Login to dropbox using Playwright

When trying to login to my dropbox account using playwright (QA Automation Software) I'm prompted with this message: Your browser appears to be blocking dropboxcaptcha.com, which is required for authentication. To resolve this issue, please update any anti-virus or ad-blocking software settings to allow connections to dropboxcaptcha.com

Can I somehow bypass this or are there any dropbox sandbox accounts that do no trigger re-captcha calls? 

I need to do this in order to test the interaction between the app under test (an antivirus) and all kinds of file sharing apps like dropbox.

Thanks

Account Access
Security
Third Party Integrations
  • Jay's avatar
    Jay
    3 years ago

    Hi florinb-b, currently there isn't a way to circumvent the captcha in order to login to the site.

     

    I'm sorry I can't be more helpful on this matter.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey florinb-b, sorry to hear you're having issues with this.

     

    Can you please clarify if you're developing the mentioned software or if you've just connected it to your account?

     

    If you're using a particular browser, could you try another browser and let us know if you still get the same results?

     

    Keep us posted with any updates!

    • florinb-b's avatar
      florinb-b
      Explorer | Level 4
      3 years ago

      Hi Walter, yes, the company for which I'm working is developing the said antivirus that I need to test.

      Using a browser without Playwright automation software on top of it will make Login work.

      So yes, the issue is that it's blocking me from creating automated tests for this flows.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Hi florinb-b, currently there isn't a way to circumvent the captcha in order to login to the site.

         

        I'm sorry I can't be more helpful on this matter.

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!