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Forum Discussion
I have restored my email account - how can I have my files restored to my Dropbox?
I have restored my email account and need to have my files restored to my account so I can access them. I have been unsuccessfull.
Hi gjdarr1954, I’d recommend getting in contact with our support team directly to look into this matter in more detail.
You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing this link.
From there you should be able to contact support. Make sure to pick an email to which you can receive and send emails from.
Restored email. Need files assigned to to the account
Hannah
Dropbox Staff
Dropbox StaffThanks, gjdarr1954.
If you've restored access to your email address, you should be able to login to your Dropbox account and access your files from this page.
Were your files perhaps deleted? What happened to them?
