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Forum Discussion
Mcbee
2 years agoExplorer | Level 4
I got hacked - what can I do?
My account 2 factor phone number is not mine. My active computer is not mine.
I rec’d an email from “no-reply” at Dropbox. it got a hold of all my old contacts and started sending the same type...
Mcbee
Explorer | Level 4
Thank you.
I have contacted support and have been assigned a ticket.
Waiting for a reply.
have you heard of this before?
Mark
2 years agoSuper User II
Mcbee wrote:
Thank you.
I have contacted support and have been assigned a ticket.Waiting for a reply.
have you heard of this before?
It does happen on occasion, as to an outcome, I'm not sure - nobody has ever said before.
- Mcbee2 years agoExplorer | Level 4
This is continuing to be sent to contacts. I have now received another email from a contact that was also hacked.
This is going around and no one seems to be able to disable it from happening.
Still need help.
- Megan2 years agoDropbox Staff
Hi Mcbee, sorry to hear about that!
You mentioned that you had contacted our Support team about the case. Are you able to share your ticket number reference with me, please?
Keep me posted!
- Mcbee2 years agoExplorer | Level 4
Ticket #22719262: DB: Compromised acct
Thanks for watching this a replying
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